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Senior Platform Operations Manager

ECS

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Fairfax, VA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

Job Description
Everforth ECS is seeking a Senior Platform Operations Manager to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax . Please Note: This position is contingent upon contract award.

The War Data Platform (WDP) is a key initiative within the U.S. Department of War's (DoW) AI-First strategy introduced in early 2026. The WDP focuses on operational warfighting data and aims to accelerate the deployment of artificial intelligence (AI) on the battlefield. The WDP extends to Unclassified, Secret, and Top Secret environments, and supports collaboration between Combatant Commands, Joint Staff directorates, Senior Executive Service leaders, and operational analysts.

The Senior Platform Operations Manager provides senior-level operational leadership ensuring the reliability, continuity, and mission readiness of WDP platform services across classified and unclassified environments. This role is central to sustaining uninterrupted platform availability, driving disciplined continuity planning, and maintaining rigorous operational governance in direct support of DoW mission objectives.

• Directs enterprise platform operations by managing operational reliability, service performance, and mission continuity activities across Department of War environments.
• Monitors, tracks, and reports platform Service Level Objectives and key performance parameters using operational monitoring and logging tools such as Amazon CloudWatch, Amazon CloudTrail, Grafana, and Splunk.
• Oversees backup and restoration operations by developing detailed procedures, validating completion records, coordinating storage policies, and documenting restoration metrics for all supported environments.
• Leads continuity of operations by developing, maintaining, and executing comprehensive continuity plans that identify critical mission functions, define recovery objectives, prioritize resources, and document end-to-end continuity procedures across platform services.
• Designs, implements, and conducts disaster recovery and continuity of operations exercises, including tabletop simulations that assess restoration readiness, assess failure modes, validate procedural accuracy, and capture mission-impact trends.
• Produces after-action reports documenting findings, corrective actions, and improvement opportunities aligned with Department of War mission readiness requirements.
• Coordinates continuity communications with program leadership and Government stakeholders by preparing operational briefings, maintenance notifications, and restoration updates.
• Maintains system architecture diagrams, continuity plans, operational checklists, and process documentation supporting audit readiness, traceability, and configuration accuracy.
• Leads operational process improvement initiatives by analyzing performance trends, identifying continuity risks, and guiding corrective actions that enhance platform resilience, operational predictability, and continuity of mission operations.
• Delivers disciplined operational leadership supporting uninterrupted platform availability and sustained mission assurance.
• Performs other duties as assigned.
Required Skills
• Current Secret security clearance with the ability to obtain and maintain a Top Secret (TS) security clearance with Sensitive Compartmented Information (SCI).
• 10 or more years of progressive experience in enterprise IT platform operations, with demonstrated responsibility for service reliability, continuity of operations planning, and disaster recovery program management in classified or federal government environments.
• Hands-on experience designing and executing Continuity of Operations (COOP) and Disaster Recovery (DR) programs, including tabletop exercises, after-action reporting, and recovery objective validation across multi-enclave or multi-classification cloud environments.
• Demonstrated proficiency with enterprise monitoring and logging platforms such as Amazon CloudWatch, Amazon CloudTrail, Grafana, and Splunk, including configuration of dashboards, alerting thresholds, and Service Level Objective tracking in support of operational performance reporting.
• Experience maintaining operational documentation in support of audit readiness and configuration traceability, including system architecture diagrams, continuity plans, backup and restoration records, and operational checklists in a DoW or federal government context.
• Strong problem-solving and decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate solution.
• Highly developed interpersonal and oral/written communication skills, with the ability to effectively and professionally interact with a diverse set of stakeholders (from peers to end-users to executive management).
Desired Skills
• Active Top Secret (TS) security clearance with Sensitive Compartmented Information (SCI) eligibility.
• Relevant industry certification such as AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, ITIL v4 Managing Professional, or an equivalent credential demonstrating formal expertise in cloud platform operations and service management best practices.
• Familiarity with DoW Zero Trust Architecture principles and Risk Management Framework (RMF) requirements as they apply to platform availability, continuous monitoring, and operational compliance across multi-enclave environments.
• Experience supporting platform operations within Amazon Web Services (AWS) GovCloud (IL5) or classified cloud environments such as the Secret Region Cloud (SC2S) or Commercial Cloud Services (C2S), including backup, restoration, and failover operations native to those environments.
• Working knowledge of DevSecOps practices and CI/CD pipeline operations, with demonstrated ability to coordinate platform change management activities, scheduled maintenance windows, and release events with minimal disruption to mission operations.

ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

is the federal segment of , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.

Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.

We value:
  • Attracting and developing top talent and high-performing teams
  • Fostering a culture that is engaging, accountable, and mission-driven
group id: 10112231A

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Job Category
IT - Software
Clearance Level
Secret
Employer
ECS