Business Analyst

Overview

The Business Analyst / Systems Integrator supports the delivery of a Commercial Off‑The‑Shelf (COTS) software solution that is configured and tailored to meet the mission, business processes, and operational needs of a U.S. Government customer. This role serves as a critical liaison between government stakeholders, technical teams, vendors, and program leadership to ensure the solution is properly configured, integrated, and adopted.

The ideal candidate is a flexible, self‑starting professional who thrives in Agile and Hybrid delivery environments, can quickly learn COTS product capabilities, and can translate customer requirements into product‑supported functionality while minimizing custom development.

What will you do?

Requirements Verification & Elaboration

• Review and analyze government‑provided requirements to ensure clarity, completeness, and internal consistency.
• Coordinate with government stakeholders to validate intent, operational context, and priorities underlying documented requirements.
• Elaborate requirements through detailed scenarios, workflows, data needs, and business rules to support accurate COTS configuration.
• Identify ambiguities, gaps, or conflicts within requirements and work with technical subject matter experts to facilitate resolution with stakeholders.
• Translate validated requirements into COTS configuration specifications, user stories, and functional design artifacts.
• Guide stakeholders toward product‑supported solutions and best‑practice configurations.

COTS Configuration & Systems Integration

• Develop validated business process workflows to support configuration and tailoring of the COTS platform.
• Serve as the integration liaison among the government customer, COTS vendor, and on-site technical delivery team.
• Assist in defining interfaces, data mappings, and interoperability with enterprise and legacy government systems.
• Assess and communicate the impact of COTS releases, patches, and upgrades on configured capabilities and customer requirements.

Agile Delivery Support

• Participate in Agile delivery ceremonies, including backlog refinement, sprint planning, sprint reviews, and demonstrations.
• Ensure clarified and validated requirements are ready to support configuration, testing, and deployment activities.
• Support functional and user acceptance testing by verifying that configured behavior aligns with approved requirements and stakeholder expectations.

Program Support & Documentation

• Support the software delivery lifecycle from discovery and configuration through deployment and sustainment.
• Proactively identify risks related to requirement interpretation, configuration constraints, or scope alignment, and recommend mitigation strategies.
• Produce and maintain clear, well‑structured documentation describing requirement interpretations, configuration decisions, and functional behavior.

Do you have what it takes?

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Engineering, or a related technical field.
• 5+ years of experience as a Business Analyst, Systems Integrator, or similar role supporting U.S. Government programs.
• Strong understanding of systems integration concepts, interfaces, and data flows.
• Proven ability to work independently, prioritize tasks, and adapt to shifting program phases and demands.
• Excellent written and verbal communication skills, including direct engagement with government customers.
• Experience supporting Intelligence Community or DoD programs.
• Active U.S. Government security clearance required to begin employment.

Preferred Qualifications

• Demonstrated experience working in Agile or Hybrid development environments.
• Familiarity with Agile tools such as Jira, Confluence, Azure DevOps, or similar platforms.
• Experience implementing and integrating COTS systems.
• Knowledge of cloud environments and enterprise IT architectures.
• Relevant certifications (e.g., Agile certifications, Security+).

Key Competencies

• Self‑starter with strong initiative and accountability
• Flexible and adaptable in dynamic, mission‑driven environments
• Analytical and systems‑oriented thinker
• Effective collaborator and stakeholder communicator
• Results‑driven with strong attention to detail