Lead Engineer

Will lead Operations and Maintenance (O&M) support for Aruba-based WiFi environment. Primary responsibilities:

• Lead our team service support for Aruba network and Wi-Fi systems, assign and perform O&M tasks, report task progress, provide oversight and feedback to team, and ensure tasks are completed on time.

• Perform technical investigation of infrastructure issues – analyze complex routing/switching/connectivity problems, recurring performance issues, account and service configurations.

• Perform scan and remediation tasks - perform Security Content Automation Protocol (SCAP) scans for physical components to evaluate and report compliance against applicable STIGs, verify and upload scan findings, perform mitigation of findings, and provide write-up of recommended actions for open vulnerabilities and submit to ISSM for concurrence.

• Execution of non-trivial changes and fixes: configuration adjustments, performance and optimization enhancements, install software patches, service packs to maintain cybersecurity compliance, perform advanced service restarts or failover actions, restoration from backups as per SOPs/changes.

• Problem management: Root cause analysis for significant/repeat incidents, including log review, trend analysis, and proposing corrective actions.

• Performance Optimization: analyze existing performance of system and connectivity and develop recommendations to optimize end user experience.

• Provide services for Aruba-based network systems, perform assigned O&M tasks (e.g., install security patches/firmware updates, plan and perform HW/SW upgrades, troubleshoot issues, etc.), report task progress, provide feedback, and ensure tasks are completed on time.

• Develop and submit change requests as necessary.

• Monitor and optimize Wi-Fi network system platform performance.

• Provide input on system O&M task documentation, e.g., security patching/system updates, planning and performing upgrades, troubleshooting, maintaining the security posture of IT systems.

• Provide written and verbal project updates to leadership, respond to, resolve, and document customer issues using the approved ticketing system.

• Provide input on sustainment of O&M processes and procedures (e.g., SOP) for network platforms.

• Participate in engineering design and development discussions regarding network topology, resiliency, capacity planning, firmware/OS strategy, and technology selection. Provide input on support tools and documentation.


Job Requirements


•    5-7 years overall IT experience, two of which in leadership position.

•    2+ years providing operations and administration support of Wi-Fi systems and services.

•    Knowledge and experience with Aruba networking to include SD-WAN technology.

•    Knowledge and experience with DoD Security Technical Implementation Guides (STIGs).

•    Knowledge and experience with Virtualization technology.

•    Knowledge and experience with network administration tools.

•    Strong communication skills capable of communicating technical concepts to senior leadership and customer stakeholders.


Certifications

• Security+ CE (Required)


• HPE Aruba Networking Certified Associate - Campus Access (Required)


• HPE Aruba Networking Certified Professional - Campus Access (Desired)


• HPE Aruba Networking Certified Expert - Campus Access Switching (Desired)

This position will be supporting work located in the Chesapeake, VA area.  Some travel to this location may be required. 


We use E-Verify to confirm the identity and employment eligibility of all new hires.

Security Clearance




Secret

Certification Required




Security+ (CE)

Job Type




Full-time

StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time-off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution.


StratasCorp is committed to equal opportunity in employment, actively seeking to build a diverse and talented workforce, including individuals with disabilities and protected veterans.


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