Tier II System Engineer

Will provide Operations and Maintenance (O&M) support for Azure on-premise environment. Primary responsibilities:

• Provide services for Windows-based IT systems, perform assigned O&M tasks report task progress, provide feedback, and ensure tasks are completed on time.

• Perform technical investigation of infrastructure issues – analyze complex routing/switching/computing problems, recurring performance issues, account and service configurations.

• Perform scan and remediation tasks - perform Security Content Automation Protocol (SCAP) scans to evaluate and report compliance against applicable STIGs, verify and upload scan findings, perform mitigation of findings, and provide write-up of recommended actions for open vulnerabilities and submit to ISSM for concurrence.

• Execution of non-trivial changes and fixes: configuration adjustments, install software patches, service packs to maintain cybersecurity compliance, perform advanced service restarts or failover actions, restoration from backups as per SOPs/changes.

• Problem management: Root cause analysis for significant/repeat incidents, including log review, trend analysis, and proposing corrective actions.

• Provide services for Windows-based IT systems, perform assigned O&M tasks (e.g., install security patches/updates, plan and perform HW/SW upgrades, troubleshoot issues, etc.), report task progress, provide feedback, and ensure tasks are completed on time.

• Develop and submit change requests as necessary.

• Monitor and optimize IT system platform performance.

• Provide input on system O&M task documentation, e.g., security patching/system updates, planning and performing upgrades, troubleshooting, maintaining the security posture of IT systems.

• Provide written and verbal project updates to leadership, respond to, resolve, and document customer issues using the approved ticketing system.

• Provide input on sustainment of O&M processes and procedures (e.g., SOP) for server platforms.

• Provide input on disaster recovery, business continuity, and failover/cutover procedures.

• Provide input on support tools and documentation.


Job Requirements


•    3-5 years overall IT experience.

•    2+ years providing operations and administration support of Windows-based IT systems and services.

•    Knowledge and experience with PowerShell.

•    Knowledge and experience with DoD Security Technical Implementation Guides (STIGs).

•    Knowledge and experience with Virtualization technology (Microsoft Hyper-V preferred).

•    Knowledge and experience with Microsoft administration tools (e.g., WAC, Azure Arc., etc.)

•    Strong communication skills capable of communicating technical concepts to senior system administrators.


Certifications

• Security+ CE (Required)


• Microsoft Certified: Azure Fundamentals (Required)


• Microsoft Certified: Azure Admin Associate (Desired)

We use E-Verify to confirm the identity and employment eligibility of all new hires.

Security Clearance




Secret

Certification Required




Security+ (CE)

Job Type




Full-time

StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time-off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution.


StratasCorp is committed to equal opportunity in employment, actively seeking to build a diverse and talented workforce, including individuals with disabilities and protected veterans.


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