Job Requirements
Colorado Springs, CO
Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
$65,000 - $75,000
Job Description
Description
DataPath Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government and commercial markets.
The Training and Documentation Lead owns all training delivery and technical documentation for a deployable tactical communications program. This role develops and delivers hands-on training to military operators and Government personnel on SATCOM terminals, tactical radios, baseband networking equipment, encryption systems, and deployable communications suites including Emergency Response Terminals (ERTs), Mobile Command Posts (MCPs), and Emergency Response Vehicles (ERVs).
You will author and maintain Standard Operating Procedures (SOPs) and training materials for the full system inventory, ensure documentation stays current through system modifications and tech refresh, and provide on-site training support during field exercises, annual maintenance visits, and emergency deployments.
Primary Responsibilities
Training Development & Delivery
Develop and deliver new user, new equipment, and refresher training on all program systems.
Deliver hands-on ERT training at remote sites during annual maintenance visits, covering:
Site selection and ERT employment/operation
Common and field repair procedures
Operation of all onboard IT, telecommunications, and support systems
Create and maintain instructor guides, student handbooks, quick reference cards, and practical exercises.
Track training completion and proficiency across all program personnel and tiers.
Verify that technical support personnel maintain current formal operator certifications on program terminal systems.
Technical Documentation
Author and maintain SOPs for each system in the program baseline, including:
System components, capabilities, and applications
Installation, start-up, and shut-down procedures
Network management and system-level connectivity
Maintenance procedures and troubleshooting
Operational procedures
Update documentation to reflect system modifications, tech refresh, and operational lessons learned.
Provide documentation input to the Preventative Maintenance Plan (PMP) and Software Patch Maintenance Plan.
Maintain version control, review cycles, and distribution tracking for all technical publications.
Field & Exercise Support
Provide on-site training and documentation support during field exercises, deployments, and emergency response activations.
Conduct pre-deployment operator training and post-deployment after-action documentation capture.
Coordinate with system engineers, FSRs, helpdesk, and spare parts/logistics teams to keep documentation aligned with current configurations.
Candidates are encouraged to apply if familiar with any of the following:
SATCOM & RF Systems
Tampa Microwave 1.3m tri-band terminals
SpaceX P-LEO (Starlink) terminals
iDirect satellite modems/routers
AN/PRC-158 (narrowband satellite radio)
AN/PRC-160 (HF radio)
Civilian LMR and radio bridge systems
Radio over IP (RoIP) and ANW2 waveform
Cradlepoint devices and mobile broadband kits (MBK)
Baseband & Networking
KLAS ESRII, SW26, VMM routing/switching modules
WAN optimization systems
VVoIP and VTC systems
Streaming video systems (classified and unclassified)
Encryption & Cybersecurity
HAIPE Type 1 encryption
AES-256
Commercial Solutions for Classified (CSfC)
Risk Management Framework (RMF) and STIG/SRG compliance
Platforms
Emergency Response Terminals (ERTs) and Sentinel systems
Mobile Command Posts (MCPs) and Emergency Response Vehicles (ERVs)
Cell on Wheels / Wi-Fi trailers
Logistics and asset management platforms (e.g., ManageEngine ServiceDesk Plus)
Qualifications
Required Qualifications
Education
Bachelor’s Degree (Communications, IT, Instructional Design, Technical Writing, or related field)
OR
4–6 years related military experience in tactical communications training or technical documentation with relevant certifications may substitute per contract.
Experience
Minimum 5 years developing and delivering training in a DoD tactical communications or SATCOM environment.
Demonstrated experience authoring SOPs, technical manuals, or training curricula for military audiences.
Hands-on experience with deployable communications systems: VSAT/SATCOM terminals, tactical radios, baseband routing/switching, RoIP, VVoIP, or similar.
Must be a U.S. Citizen and hold an active Secret clearance.
Equal opportunity employer committed to building a diverse workforce. We value teamwork, integrity, innovation, leadership, and an unwavering commitment to the mission and our customers.
DataPath Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government and commercial markets.
The Training and Documentation Lead owns all training delivery and technical documentation for a deployable tactical communications program. This role develops and delivers hands-on training to military operators and Government personnel on SATCOM terminals, tactical radios, baseband networking equipment, encryption systems, and deployable communications suites including Emergency Response Terminals (ERTs), Mobile Command Posts (MCPs), and Emergency Response Vehicles (ERVs).
You will author and maintain Standard Operating Procedures (SOPs) and training materials for the full system inventory, ensure documentation stays current through system modifications and tech refresh, and provide on-site training support during field exercises, annual maintenance visits, and emergency deployments.
Primary Responsibilities
Training Development & Delivery
Develop and deliver new user, new equipment, and refresher training on all program systems.
Deliver hands-on ERT training at remote sites during annual maintenance visits, covering:
Site selection and ERT employment/operation
Common and field repair procedures
Operation of all onboard IT, telecommunications, and support systems
Create and maintain instructor guides, student handbooks, quick reference cards, and practical exercises.
Track training completion and proficiency across all program personnel and tiers.
Verify that technical support personnel maintain current formal operator certifications on program terminal systems.
Technical Documentation
Author and maintain SOPs for each system in the program baseline, including:
System components, capabilities, and applications
Installation, start-up, and shut-down procedures
Network management and system-level connectivity
Maintenance procedures and troubleshooting
Operational procedures
Update documentation to reflect system modifications, tech refresh, and operational lessons learned.
Provide documentation input to the Preventative Maintenance Plan (PMP) and Software Patch Maintenance Plan.
Maintain version control, review cycles, and distribution tracking for all technical publications.
Field & Exercise Support
Provide on-site training and documentation support during field exercises, deployments, and emergency response activations.
Conduct pre-deployment operator training and post-deployment after-action documentation capture.
Coordinate with system engineers, FSRs, helpdesk, and spare parts/logistics teams to keep documentation aligned with current configurations.
Candidates are encouraged to apply if familiar with any of the following:
SATCOM & RF Systems
Tampa Microwave 1.3m tri-band terminals
SpaceX P-LEO (Starlink) terminals
iDirect satellite modems/routers
AN/PRC-158 (narrowband satellite radio)
AN/PRC-160 (HF radio)
Civilian LMR and radio bridge systems
Radio over IP (RoIP) and ANW2 waveform
Cradlepoint devices and mobile broadband kits (MBK)
Baseband & Networking
KLAS ESRII, SW26, VMM routing/switching modules
WAN optimization systems
VVoIP and VTC systems
Streaming video systems (classified and unclassified)
Encryption & Cybersecurity
HAIPE Type 1 encryption
AES-256
Commercial Solutions for Classified (CSfC)
Risk Management Framework (RMF) and STIG/SRG compliance
Platforms
Emergency Response Terminals (ERTs) and Sentinel systems
Mobile Command Posts (MCPs) and Emergency Response Vehicles (ERVs)
Cell on Wheels / Wi-Fi trailers
Logistics and asset management platforms (e.g., ManageEngine ServiceDesk Plus)
Qualifications
Required Qualifications
Education
Bachelor’s Degree (Communications, IT, Instructional Design, Technical Writing, or related field)
OR
4–6 years related military experience in tactical communications training or technical documentation with relevant certifications may substitute per contract.
Experience
Minimum 5 years developing and delivering training in a DoD tactical communications or SATCOM environment.
Demonstrated experience authoring SOPs, technical manuals, or training curricula for military audiences.
Hands-on experience with deployable communications systems: VSAT/SATCOM terminals, tactical radios, baseband routing/switching, RoIP, VVoIP, or similar.
Must be a U.S. Citizen and hold an active Secret clearance.
Equal opportunity employer committed to building a diverse workforce. We value teamwork, integrity, innovation, leadership, and an unwavering commitment to the mission and our customers.
group id: 90830804