QUALITY ASSURANCE SPECIALIST T5

Duties

This position is located at the 161st ARW in Phoenix, Arizona. The primary purpose of this position is to serve as the single point of contact for interface between the Training Devices (TDs)/Systems contractor, major command (MAJCOM) functional managers, Administrative Contract Office (ACO), functional users and base support organizations. The incumbent serves as the Project Officer (PO) and Quality Assurance Representative (QAR) for the TD complex. Serves as flight or boom operator simulator facility manager.

DUTIES:

Manages overall surveillance of the contractor's work performance through personal inspections and engaging assigned Quality Assurance Specialists. Oversees and participates in the Development of the Quality Assurance Surveillance Plan (QASP) and periodically ensures its currency. Coordinates changes with the ACO, functional users, and command managers. Incumbent receives, reviews, and validates the contractor's certificate of services. Reviews reports of inspections and discrepancy reports and resolves conflicts between Air Force and Contractor personnel. Advises MAJCOM manager and the ACO of local issue impasses. Acts as final authority (at unit level) on what constitutes a mission impact in determining contract compliance with the simulator availability rate. Evaluates contractor's inspection records, procedures and task verification decisions for the contract provisions, exercises acceptance/rejection authority decisions for these items. Discusses required changes to the contractor's quality control program with the contractor representative and prepares recommendations to appropriate agencies. Prepares monthly evaluations of the contractor's performance for the MAJCOM managers and the ACO.

Ensures the provision of required government-furnished services to the contractor through requests and coordination work with other base support activities such as, Civil Engineering, Safety, Security Police, Supply, etc. Manages assigned Operations and Maintenance expenditures, develops and coordinates additional funding requirements, and submits follow-on requirements to the resource manager. Reviews, validates, and authorizes government-furnished supplies and equipment stock levels and repairs. Verifies security clearances and coordinates simulator facility visit requests. Responds to higher headquarters inspection deficiencies, staff assistance visit inquiries and investigations.

Meets with wing and squadron training personnel to determine TD monthly training schedules. Incumbent provides weekly training schedule to contractor with daily updates, as required. Works closely, with contractor and simulator schedulers, to alleviate problems caused by equipment downtime or changing training requirements. Coordinates efforts to minimize the impacts of simulator limitations on formal and continuation training programs. Plans, schedules, coordinates, supports and controls the on-site activities of outside agencies in conducting simulation test and evaluation, inspection, and Simulator Certification (SIMCERT) of assigned TDs. Attends simulator configuration working group (SCWG) meetings to stay informed of changes in tactics, training, and aircraft equipment requirements.

Provides briefing to local and higher management officials on the status of TD operations. Conducts, participates in, and serves as technical representative in meetings with contractors, ACO, and key Air Force functional managers to resolve discrepancies, discuss procedural deviations, and review quality deficiency reports.

Serves as member/evaluator for pre-award survey teams and acquisition/modification source selections relating to simulator complexes. Assists in writing statements-of-work and purchase descriptions for future simulator/computer modifications and acquisitions. Reviews operations test and evaluation plans and on-site support agreements. Reviews, validates, and recommends approval of proposed hardware and software modifications to TD systems.

Reviews the QAR work activities engaged in inspecting and evaluating contractor's work performance. Determines training needs and develops on-the-job and special training material. Establishes work schedules and task priorities and explains new procedures or changes in work methods. Maintains reports and records of work operations. Evaluates employees' performances for timeliness, quantity, quality, and instruction compliance.

Perform other duties as assigned.

Requirements

Conditions of employment

• Federal employment suitability as determined by a background investigation.
• Participation in the Direct Deposit/Electronic Funds Transfer Program.
• May be required to successfully complete a trial period.
• Males born after 31 December 1959 must be registered for Selective Service.
• Incumbent must possess and maintain a current state driver's license.
• Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
• May be required to travel by car, in military and/or commercial aircraft, and by other means of transportation as appropriate to perform temporary duty assignments.
• This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state of emergency or disaster declaration. (cont.)
• This designation will not exceed 14 calendar days per year unless otherwise approved in advance by the TAG. (cont.)
• Head of Agency request to exceed 14 days in a calendar year must be approved in advance by the National Guard, Director of Manpower and Personnel (NGB-J1).
• In accordance with 5 CFR 335.106, Veteran's preference will be considered for vacancies under merit promotion when an agency accepts applications from individuals outside it's own workforce; (cont.)
• in the event that this vacancy is extended to applicants outside of our current onboard members, your veteran's preference will be considered if you claim it and provide the appropriate supporting documentation

Qualifications

INDIVIDUAL OCCUPATIONAL REQUIREMENTS (IORs)

Education: Undergraduate and Graduate Education: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. or
Experience: Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Examples include:

• Reviewing production activities and capabilities in light of contract quality requirements.
• Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.
• Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.
• Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.
• Identifying inadequacies and requesting corrective action.
• Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.
• Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities.
• Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals.
• Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections.

SPECIALIZED EXPERIENCE:

1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs, specialized experience includes experience, education, or training involving a thorough knowledge of product or range of products involved, the manufacturing methods and techniques, special processes, test, and performance requirements; and skill in developing plans and programs. Experience possessed by an expert in specialization able to give technical direction to otherwise competent workers. Experience determining operations when difficult and questionable phases of malfunctions are found. Experience which required significant and concrete work accomplishments (i.e., special projects, working groups, or detailing assignments) involving interpersonal contacts in a quality assurance or related field. Experience in dealing with management principles and supervisory responsibility for the function required by type of position to be filled and the organization involved.

Education

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Additional information

In accordance with 5 CFR §335.106, Veteran's Preference will be considered for vacancies under merit promotion when an agency accepts applications from individuals outside its own workforce.

Eligible veterans must claim their veterans' preference on their resume and during the application process for federal positions using the proper documentation. To receive the 5 point preference (TP) rating the individual must provide member copy 4 of their Certificate of Release or Discharge from Active Duty (DD 214) for verification. To receive the 10 point preference the Application for 10-Point Veterans Preference form (SF-15) must accompany application and additional documentation detailing characterization of service.

Veterans Preference will be considered for this Job Announcement under the Category Rating method QUALIFIED and NOT QUALIFIED.

If you are unsure if you can claim Veterans Preference click the link to see if you may be eligible:

Visit the OPM Vet Guide for information on the different categories of Veterans Preference at:

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( ).