Cloud Operations Manager

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.

Nightwing is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. As part of the Engagement Support Services (ESS) contract, this program enables analysts to quickly access the tools and environments they need to investigate cyber threats affecting federal agencies, state and local governments, and critical infrastructure. Working on this team means directly supporting the nation's cybersecurity defenders by ensuring they have reliable, scalable, and secure cloud infrastructure available within hours of a cyber incident-helping protect America's digital infrastructure when it matters most.

The Cloud Operations Manager will lead the end-to-end management of Bespin cloud engagement kits, ensuring rapid deployment, maintenance, and retirement of cloud-based infrastructure supporting critical incident response and threat hunting operations. This position requires strong leadership, technical acumen, and the ability to coordinate cross-functional teams in high-stakes operational environments. Serving as the operational lead, you will be the primary point of contact for government stakeholders while coordinating cloud infrastructure operations and technical capability delivery throughout the engagement lifecycle.

Responsibilities:

• Oversee provisioning and fulfillment of engagement kit requests within eight business hours of federal authorization

• Manage decommissioning and secure termination of engagement kits following data archival confirmation

• Coordinate with engagement leads, analysts, case managers, and federal leadership to ensure mission alignment

• Produce and deliver weekly operational reports summarizing engagement kit status, health, and performance metrics

• Lead incident response and troubleshooting efforts for cloud infrastructure issues

• Manage resource allocation, scaling operations to match engagement requirements

• Ensure compliance with security protocols including TLS 1.2/1.3 encryption and hardened cloud configurations

• Oversee software license management and coordinate hardware shipments when required

• Develop and implement continuous improvement initiatives for cloud operations

• Serve as primary liaison between technical teams and government stakeholders

Required Skills:

• U.S. Citizenship

• Must have an active TS/SCI clearance

• Must be able to obtain DHS Suitability

• 8+ years of experience in cloud operations or infrastructure management

• 3+ years of management or team leadership experience

• Expert knowledge of AWS cloud services and architecture

• Strong understanding of cybersecurity principles and incident response operations

• Experience managing 24/7 operational environments

• Excellent communication skills with ability to brief senior leadership

• Demonstrated ability to work under pressure and meet critical deadlines

Desired Skills:

• Experience supporting federal government programs

• Background in cybersecurity operations or threat hunting

• Experience with DevOps methodologies and tools

Required Education:

• Bachelor's degree in Computer Science, Information Technology, or related field, or High School diploma and 10+ years of directly relevant experience

Desired Certifications:

• AWS Certified Solutions Architect or similar cloud certification

• PMP

Syndeo: ESS-3409

At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.

Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.

Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.