Job Requirements
Remote Arlington, VA Washington, DC
Clearance Unspecified Polygraph not specified
Mid Level Career (5+ yrs experience)
$145,000 - $160,000
Job Description
This Lead Salesforce Business Analyst will work to help analyze, define, and document requirements to translate customer needs into Salesforce technology solutions. Southpoint is looking for self-motivated individuals who enjoy problem-solving, thinking creatively, and are interested in growing their business analysis and technical skills set in a fast-paced collaborative team environment. Work location is in the Washington, DC metropolitan area.
Specific Duties
● Lead sessions to collaborate with customers to define the business requirements to meet the end users’ needs.
● Develop and document user stories with acceptance criteria, as-is/to-be process flows as part of the requirements and design processes.
● Produce proposed solutions architectures
● Implement configuration tasks per agreed upon design specifications.
● Facilitate key meetings with clients and end users such as requirement sessions, system demos, user acceptance testing, or end user training.
● Assist with the identification and analysis of bug fixes/ issues.
● Participate in defining system integration and user-acceptance test plans.
● Create user guides and system configuration documentation.
● Execute client communication, including various written communications, to include one-on-one client conversations.
● Create customer status reports per contract requirements.
Requirements
● 10+ years of experience in gathering and documenting requirements.
● 5+ years of hands-on Salesforce experience configuring and handling complex processes with Flow and Process Builder required.
● Salesforce Administrator Certification required. Must have strong oral, written, and interpersonal communication skills.
● Demonstrates flexibility and willingness to do what it takes to get the job done
● Ability to work independently.
● Proven ability to think critically and effectively communicate in a team environment.
● Masters Degree; or equivalent work experience.
● Proficient experience working with Microsoft Office.
● US citizenship required.
Preferred Experience
● 8+ years of business process analysis and modeling experience preferred.
● Proficient in Microsoft Project and Visio.
● Expert in software development lifecycles and methodologies including DevOps or agile delivery models, Scrum methodology.
● Experience with JIRA.
Specific Duties
● Lead sessions to collaborate with customers to define the business requirements to meet the end users’ needs.
● Develop and document user stories with acceptance criteria, as-is/to-be process flows as part of the requirements and design processes.
● Produce proposed solutions architectures
● Implement configuration tasks per agreed upon design specifications.
● Facilitate key meetings with clients and end users such as requirement sessions, system demos, user acceptance testing, or end user training.
● Assist with the identification and analysis of bug fixes/ issues.
● Participate in defining system integration and user-acceptance test plans.
● Create user guides and system configuration documentation.
● Execute client communication, including various written communications, to include one-on-one client conversations.
● Create customer status reports per contract requirements.
Requirements
● 10+ years of experience in gathering and documenting requirements.
● 5+ years of hands-on Salesforce experience configuring and handling complex processes with Flow and Process Builder required.
● Salesforce Administrator Certification required. Must have strong oral, written, and interpersonal communication skills.
● Demonstrates flexibility and willingness to do what it takes to get the job done
● Ability to work independently.
● Proven ability to think critically and effectively communicate in a team environment.
● Masters Degree; or equivalent work experience.
● Proficient experience working with Microsoft Office.
● US citizenship required.
Preferred Experience
● 8+ years of business process analysis and modeling experience preferred.
● Proficient in Microsoft Project and Visio.
● Expert in software development lifecycles and methodologies including DevOps or agile delivery models, Scrum methodology.
● Experience with JIRA.
group id: 10471702