Job Requirements
Remote
Public Trust Polygraph Unspecified
Career Level not specified
$73,450 - $132,775
Job Description
R-00183888
Description
The Capacity Manager - Mid supports the SEC ISS contract by ensuring enterprise infrastructure and critical applications have sufficient capacity, performance, and availability to meet mission demand. This role analyzes utilization trends across servers, storage, network, cloud, and virtualized platforms, then develops forward-looking capacity plans aligned to SEC priorities. The position produces dashboards and recurring reports that support SLA tracking, risk visibility, and leadership decision-making. This role partners with engineering and operations teams supporting a 24x7x365 operating environment to prevent capacity-related service impacts and to support upgrades and migrations. The Capacity Manager also contributes to 24-month roadmap planning and continuous service improvement.
PRIMARY RESPONSIBILITIES
Capacity Planning and Forecasting
- Monitor utilization and growth trends across compute, storage, network, and cloud services to identify short- and long-term capacity risks.
- Develop and maintain rolling capacity plans and 24-month forecasts for enterprise systems and infrastructure services.
- Define capacity thresholds, assumptions, and trigger points for scaling, technology refresh, and resource reallocation.
- Recommend proactive actions to prevent performance degradation, reduce service risk, and optimize resource use.
Performance Monitoring and Reporting
- Use capacity management and performance monitoring tools to track health, availability, and utilization across on-premises and cloud environments.
- Analyze operational telemetry and trend data to identify bottlenecks, recurring constraints, and opportunities for efficiency.
- Build and maintain dashboards and reports that communicate capacity posture, risk, and recommendations to technical and non-technical stakeholders.
- Support weekly/monthly reporting aligned to SEC ISS operational visibility and SLA measurement expectations.
Incident and Problem Management Support
- Support incident triage and problem management for capacity-related outages and performance events.
- Provide data-driven impact analysis during major incidents and coordinate mitigation actions with engineering and operations teams.
- Contribute to root cause analysis, corrective actions, and lessons learned to reduce repeat issues.
- Track capacity-related risks and remediation items through operational governance and reporting cycles.
Scalability, Upgrades, and Migration Readiness
- Partner with engineering teams to plan upgrades, migrations, and platform changes with sufficient capacity and performance headroom.
- Validate resource readiness for new services, workload shifts, and modernization activities.
- Provide capacity input to change planning, including expected impact, dependencies, and post-change validation.
- Maintain documentation for baselines, forecasts, assumptions, and capacity decisions.
REQUIRED QUALIFICATIONS
Citizenship/Work Authorization: Must meet contract requirements.
Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required).
Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering).
Experience:
- Minimum 4 years of experience in capacity planning and performance management within enterprise IT environments.
- Strong understanding of IT infrastructure components, including servers, storage, and network systems.
- Familiarity with capacity management tools and methodologies, as well as ITIL best practices.
- Strong analytical and problem-solving skills, with demonstrated ability to communicate technical concepts, risks, and recommendations to non-technical stakeholders and leadership.
- Proficiency in capacity modeling tools and performance monitoring solutions.
- Knowledge of cloud and virtualization technologies.
Technical Skills:
- Capacity planning methodologies and enterprise capacity management practices
- Capacity modeling tools and performance monitoring solutions
- Trend analysis, forecasting, and resource utilization analytics
- ITIL-aligned incident and problem management practices
- Dashboard and metrics reporting for operational and leadership audiences
- Cloud and virtualization technologies
PREFERRED QUALIFICATIONS
- Experience supporting a federal enterprise IT contract with SLA/KLI-driven service performance management.
- Experience integrating dashboard/reporting outputs with enterprise platforms such as ServiceNow or Microsoft Intune.
- Hands-on experience with observability tooling in hybrid environments (e.g., Datadog, cloud-native monitoring stacks).
- Experience developing automated reporting and executive-level performance summaries.
- ITIL 4 Foundation and demonstrated application of ITSM best practices in large-scale operations.
- ITIL 4 Foundation
- AWS Certified Solutions Architect - Associate
- Microsoft Certified: Azure Administrator Associate
WORK ENVIRONMENT / OTHER
Operational Support: Supports a 24x7x365 operating environment; participates in a defined on-call rotation and may require surge support based on operational needs.
Location: Telework
Travel: As required per contract direction.
EDUCATION & EXPERIENCE
BS and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting: May 21, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#Remote
Description
The Capacity Manager - Mid supports the SEC ISS contract by ensuring enterprise infrastructure and critical applications have sufficient capacity, performance, and availability to meet mission demand. This role analyzes utilization trends across servers, storage, network, cloud, and virtualized platforms, then develops forward-looking capacity plans aligned to SEC priorities. The position produces dashboards and recurring reports that support SLA tracking, risk visibility, and leadership decision-making. This role partners with engineering and operations teams supporting a 24x7x365 operating environment to prevent capacity-related service impacts and to support upgrades and migrations. The Capacity Manager also contributes to 24-month roadmap planning and continuous service improvement.
PRIMARY RESPONSIBILITIES
Capacity Planning and Forecasting
- Monitor utilization and growth trends across compute, storage, network, and cloud services to identify short- and long-term capacity risks.
- Develop and maintain rolling capacity plans and 24-month forecasts for enterprise systems and infrastructure services.
- Define capacity thresholds, assumptions, and trigger points for scaling, technology refresh, and resource reallocation.
- Recommend proactive actions to prevent performance degradation, reduce service risk, and optimize resource use.
Performance Monitoring and Reporting
- Use capacity management and performance monitoring tools to track health, availability, and utilization across on-premises and cloud environments.
- Analyze operational telemetry and trend data to identify bottlenecks, recurring constraints, and opportunities for efficiency.
- Build and maintain dashboards and reports that communicate capacity posture, risk, and recommendations to technical and non-technical stakeholders.
- Support weekly/monthly reporting aligned to SEC ISS operational visibility and SLA measurement expectations.
Incident and Problem Management Support
- Support incident triage and problem management for capacity-related outages and performance events.
- Provide data-driven impact analysis during major incidents and coordinate mitigation actions with engineering and operations teams.
- Contribute to root cause analysis, corrective actions, and lessons learned to reduce repeat issues.
- Track capacity-related risks and remediation items through operational governance and reporting cycles.
Scalability, Upgrades, and Migration Readiness
- Partner with engineering teams to plan upgrades, migrations, and platform changes with sufficient capacity and performance headroom.
- Validate resource readiness for new services, workload shifts, and modernization activities.
- Provide capacity input to change planning, including expected impact, dependencies, and post-change validation.
- Maintain documentation for baselines, forecasts, assumptions, and capacity decisions.
REQUIRED QUALIFICATIONS
Citizenship/Work Authorization: Must meet contract requirements.
Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required).
Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering).
Experience:
- Minimum 4 years of experience in capacity planning and performance management within enterprise IT environments.
- Strong understanding of IT infrastructure components, including servers, storage, and network systems.
- Familiarity with capacity management tools and methodologies, as well as ITIL best practices.
- Strong analytical and problem-solving skills, with demonstrated ability to communicate technical concepts, risks, and recommendations to non-technical stakeholders and leadership.
- Proficiency in capacity modeling tools and performance monitoring solutions.
- Knowledge of cloud and virtualization technologies.
Technical Skills:
- Capacity planning methodologies and enterprise capacity management practices
- Capacity modeling tools and performance monitoring solutions
- Trend analysis, forecasting, and resource utilization analytics
- ITIL-aligned incident and problem management practices
- Dashboard and metrics reporting for operational and leadership audiences
- Cloud and virtualization technologies
PREFERRED QUALIFICATIONS
- Experience supporting a federal enterprise IT contract with SLA/KLI-driven service performance management.
- Experience integrating dashboard/reporting outputs with enterprise platforms such as ServiceNow or Microsoft Intune.
- Hands-on experience with observability tooling in hybrid environments (e.g., Datadog, cloud-native monitoring stacks).
- Experience developing automated reporting and executive-level performance summaries.
- ITIL 4 Foundation and demonstrated application of ITSM best practices in large-scale operations.
- ITIL 4 Foundation
- AWS Certified Solutions Architect - Associate
- Microsoft Certified: Azure Administrator Associate
WORK ENVIRONMENT / OTHER
Operational Support: Supports a 24x7x365 operating environment; participates in a defined on-call rotation and may require surge support based on operational needs.
Location: Telework
Travel: As required per contract direction.
EDUCATION & EXPERIENCE
BS and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting: May 21, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#Remote
group id: SCNCAPI2
Introducing the Next Level of Leidos
