Business Analyst (Charleston, SC-Hybrid)

Overview

NIWC Atlantic Software Services requires ISHPI to provide emerging Department of Defense (DoD) and Department of Navy (DON) information technology, to design, develop, engineer, and maintain systems that will improve customer organizational efficiency. ISHPI provides support in the areas of Administrative Services, Applications Integration Management, Corporate Strategy Planning and Execution, Information Assurance (IA), Information Resource Management, and Information Technology (IT) Operations. Further task includes new standards engineering, prototype installation, application development, data interoperability, system design, system management and maintenance, data collection, analysis, and other management and implementation efforts in support of data translation, data mediation, and data mapping.

Responsibilities

What You'll Do...

You will support NIWC Atlantic's CIO Software Services IPT (S2IPT) as a Business Analyst and Quality Assurance professional focused on enterprise workflow modernization, Agile SDLC support, and operational process improvement across mission-support applications. In this role, you will deliver end-to-end testing services-including manual, automated, regression, and performance testing-while also driving requirements gathering, user story development, backlog management, and stakeholder collaboration. You will ensure system reliability, enhance business workflows, and help translate operational needs into scalable technical solutions.

Key Responsibilities & Expected Outcomes

• Deliver high quality manual testing execution and documentation.
  Develop and execute manual test scripts and provide clear, detailed test results.
• Build and maintain automated testing solutions.
  Create automated test scripts, perform automated test execution, and produce comprehensive result reports.
• Strengthen system reliability through regression testing.
  Conduct both manual and automated regression tests and report consolidated findings to stakeholders.
• Ensure proper documentation and version control.
  Use government provided version control systems and repositories to store, track, and manage all test scripts and QA documentation.
• Enhance system performance visibility.
  Perform performance testing of IPT systems and provide detailed analysis of results.
• Maintain clear communication and operational monitoring.
• Provide daily email updates on prior night framework loads, identify any data gathering errors, and deliver immediate support to resolve issues.
• Support Agile SDLC activities and business process improvements.
  Collaborate with government stakeholders, developers, and Business Champions to gather requirements, document workflows, create user stories, manage backlogs, support UAT, and assist in sprint coordination.

Knowledge, Skills, & Abilities for Success

• Demonstrates a dedication to upholding and enhancing STI Federal's core values.
• Excels in a collaborative team environment, fostering positive relationships and contributing to shared goals with professionalism and mutual respect.
• Ability to analyze complex business workflows and translate them into clear technical requirements and user stories.
• Ability to perform manual, automated, regression, and performance testing within an Agile SDLC environment.
• Demonstrates strong problem-solving skills with the ability to troubleshoot issues during data loads, test execution, and system updates.
• Proficiency in test case development, version control systems, and software development lifecycle tools (e.g., JIRA, Azure DevOps, or similar).
• Proficiency in communication, documentation, and stakeholder engagement across technical and nontechnical groups.

Qualifications

Minimum Qualifications

Education: Bachelor's degree in business, Computer Science, Information Systems, or related field.

Experience:
• Experience in software testing (manual and/or automated) and/or business analysis within an Agile environment.
• Experience developing test scripts and documenting results.

Clearance: Ability to obtain and maintain a DoD Secret clearance (or specify if another level is required). Active DoD clearance preferred.

Work Location: Hybrid role requiring onsite work in Charleston, SC. Candidates must live within commuting distance.

Preferred Qualifications

• Education: Bachelor's degree in business, Computer Science, Information Systems, or related field.
• Experience:
  • Experience supporting DoD or federal IT programs.
  • Experience with regression and performance testing frameworks.
  • Experience with enterprise workflow or process improvement initiatives.
  

DoD 8570 IAT Level II, - Must have, or obtain within 4 months, at least one of the following: CCNA (Cisco Certified Network Associate Security), CySA+ (CompTIA Cybersecurity Analyst), GICSP (Global Industrial Cyber Security Professional), GSEC (GIAC Security Essentials Certification), CompTIA Security+ CE, CND (Certified Network Defender), or SSCP (Systems Security Certified Practitioner)

"Ishpi Information Technologies, Inc. is an Equal Opportunity Employer. All qualified candidates will be considered without regard to legally protected characteristics.

Pay Rate:
The annual base salary range for this position is $75,000 - $85,000 . Please note that any salary information disclosed is a general guideline only. Ishpi considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified, you may be contacted for this and future openings.

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