2005 PC Support/Help Desk *SKILLBRIDGE INTERNSHIP OPPORTUNITY*

All Points is seeking motivated and cleared to participate in our DoD * Internship Program as PC Support / Help Desk Interns across multiple Air Force Base locations. This SkillBridge opportunity provides structured training, mentorship, and hands-on exposure to IT support operations in real-world mission environments. Interns will learn to support enterprise IT services, troubleshoot technical issues, and deliver customer assistance in support of Air Force personnel and systems.

This SkillBridge internship is unpaid by All Points. Service members remain on active duty and are fully compensated by the Department of Defense throughout the duration of the internship. Internship placements are based on candidate availability, command approval, and All Points' capacity at participating locations.

• Provide laptop, desktop, and IT service support during field visits on or near the flightline.
• Assist with installation, repair, maintenance, and testing of IT equipment.
• Diagnose technical errors and assist in determining proper solutions.
• Follow established workflows, schedules, and documentation standards.
• Produce timely and detailed service reports.
• Operate vehicles and field automation systems safely as required.
• Adhere to company procedures, protocols, and safety requirements.
• Collaborate with technical teams and share relevant information across the organization.
• Understand customer requirements and support briefings or recommendations.
• Build positive working relationships with customers, typically USAF flightline maintenance personnel.
• Perform other duties as assigned.

• BA/BS in a technical field preferred but not required.
• Community College of the Air Force (CCAF) or advanced USAF maintenance schooling may substitute for a BA/BS.

• 3-5 years desired (military technical experience acceptable).

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• Basic understanding of IT equipment and troubleshooting fundamentals.
• Ability to safely work in field and flightline-adjacent environments.

• Prior flightline experience or familiarity with USAF maintainer operations.
• Experience with IT equipment maintenance.
• CompTIA Security+ CE certification.

Multiple SkillBridge internship opportunities may be available at:
Scott AFB (IL); Hickam AFB (HI); Dyess AFB (TX); Dover AFB (DE); Andrews AFB (MD); Charleston AFB (SC); MacDill AFB (FL); McConnell AFB (KS); Fairchild AFB (WA); McGuire AFB (NJ); McChord AFB (WA); Little Rock AFB (AR); Warner-Robbins AFB (GA); Pope AFB (NC); Ramstein AB (Germany).

• Unpaid DoD SkillBridge internship - service members continue to receive full military pay and benefits from the DoD.
• Eligibility limited to transitioning active-duty service members within their last 180 days of service.
• Intern placement may vary based on availability and command approval.