Windows Server Update Services Technician

Atlas Technologies, a rapidly expanding company supporting the US Military and other Government entities, is seeking a passionate, flexible, highly motivated team player to join our group of Information Technology professionals. If you are comfortable in intense fast-paced environments, can think on your feet, and excel in team-based collaborative efforts, then this may be the right fit for you.

We are seeking a WSUS Technician to join our team. This position is based in Charleston, SC and will work closely with the IA team on US Navy Network Management systems utilizing Microsoft Windows Server Update Services (WSUS) across multiple connected and disconnected domains.

You Will:

• Responding to service requests and Engineering Change Requests (ECR) as required
• Provide in-depth knowledge and technical expertise in the areas of design, installation, maintenance, and support of multiple operating systems and technologies
• Perform testing of Microsoft and third-party software updates across multiple Windows domain environments
• Participate in the development of new WSUS related Windows patching functionality
• Assist with tier-3 troubleshooting of issues related to Windows patching functionality
• Will coordinate with the customer to define and validate the requirements for feasibility of servicing Microsoft and Windows based third party product patching for their systems
• Evaluate and implement improvements to existing patching processes

You Have:

• Must be a US Citizen
• The ability to obtain and/or maintain a Department of Defense (DoD) Secret Level Security Clearance
• Must have strong written and oral communication skills to clearly communicate with all levels of employees, management and organizations
• Strong organizational skills with the ability to multi-task and balance multiple goals and priorities
• Ability to manage multiple projects and assignments and reassess priorities as needed
• Must be able to handle tasks of moderate scope providing solutions that are innovative and timely
• Ability to work with teammates and technical experts in a highly collaborative environment
• Strong work ethic and a commitment to quality
• Strong documentation and communication skills to work effectively across technical teams
• Collaborative mindset with ability to work in fast-paced environments
• Self-motivated with strong problem-solving skills and attention to detail

Education/Experience:

• Bachelor's degree is preferred but experience may be substituted in lieu of a degree
• 3-5 years' experience supporting WSUS-related Windows patching efforts and initiatives
• Must have 3-5 years' experience in technical specifications development, process analysis and design, technical problem solving and analytical / logical thinking
• 3-5 years of working knowledge of DHCP, DNS, Active Directory, VLAN
• Must have 3-5 years of working knowledge with Microsoft Server OSes and products such as WSUS, Exchange, IIS, SMS, System Center, etc.
• Strong knowledge of using PowerShell for automating routine tasks
• A working knowledge and experience in virtualization and shared storage
• CompTIA A+ or Network+ are desired
• Red Hat patch management experience is desired. E.g. YUM, Satellite, etc.
• Experience using Solarwinds Patch Manager
• Certifications such as MCIPT, MCSA, MCSE
• CompTIA Security+ CE is required
• A CISSP certification is highly desired

We'd be Impressed if You Had:

• Bachelor's degree in computer science, engineering, or related field
• 5+ years' experience in WSUS related Windows patching roles
• Experience with CI/CD tools (Jenkins, GitLab CI, Azure DevOps, GitHub Actions)
• Proficiency with version control systems and collaborative development tools
• Experience with configuration management and automation platforms (Ansible, Chef, Puppet)
• Additional programming/scripting experience (Python, PowerShell, Bash, Go)

Want to hear more? Read on to see what our Team Members say about their experience:

'To me, the best part about working at Atlas is the level of transparency afforded to everyone in the company. I've had plenty of jobs where I knew what I was doing, but at Atlas there is a concerted effort to make sure we also understand why, and how our role directly impacts the overall mission.' - Jess

'With LEARNING as a core value, Atlas is constantly promoting ways to increase knowledge and stay at the forefront of the latest technology. Team members are regularly encouraged to continue learning and Atlas provides training resources and skills enhancement opportunities internally as well as education reimbursement if you prefer to obtain skills through outside resources or higher education.' - Wendy

Atlas Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, or protected veteran status. We are committed to fostering an inclusive workplace where diverse perspectives are valued and respected.

Accessibility & Accommodations

Atlas Tech strives to make our website, www.atlas-tech.com , accessible to all users. If you need assistance completing the application process or require a reasonable accommodation due to a disability, please contact us at [email protected] .

This contact information is designated for accommodation requests only and cannot be used to inquire about the status of an application. Atlas Tech is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

Atlas Tech offers a competitive salary, generous benefits package, and an opportunity to make a positive impact in your own community.