Visa Assistant - Washington, D.C.

QSI is seeking a Visa Assistant to support our Government Client in downtown Washington, D.C., providing administrative and visa support for a government Visa Office under direct supervision. Candidates must have an active SECRET clearance (potentially requiring Top Secret) and prior Department of State (DOS) experience.

Location

Washington, D.C.

Level/Salary Range

$58K-$73K (based on experience)

HR Contact

Subrina Miles

Job Category

Non-Exempt

Security Clearance Required

Secret (may require Top Secret)

Position Type

Full-time

Duties/Requirements/Qualifications

• Strong written and verbal communication skills
• Highly organized and detail-oriented
• Ability to manage multiple priorities in a fast-paced environment
• Dependable, responsive, and professional
• Experience in administrative support, correspondence, or related fields preferred
• Ability to effectively and politely interface with the public
• Ability to comprehend and communicate visa requirements in a professional and courteous manner over the telephone
• Ability to learn, retain, and recall information about visa application procedures and relevant rules and regulations
• Strong data entry skills, filing, and file retrieval capabilities
• Excellent organizational and customer service skills
• Ability to interpret and apply regulatory material accurately
• Ability to work independently and collaboratively as part of a team, effectively interacting with personnel at all levels.
• Draft, review, and process official correspondence related to visa matters
• Provide administrative and case-related support to Government personnel
• Coordinate with internal team members to ensure smooth workflow and timely processing
• Maintain accurate and organized records and documentation
• Ensure compliance with established procedures and quality standards
• Perform other duties as assigned in support of VO operations

Education / Experience Required

• Bachelor's degree, and;
• Four (4) years of general office experience, including;
• Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook.