Job Requirements
Alexandria, VA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
ABOUT PRISM
PRISM is devoted to modernization and innovation within the world of technology, security, and IT enterprise solutions. We are recognized for meeting performance requirements and exceeding customer expectations since 1994. Our culture is founded on relationships, opportunity, and success. Offering comprehensive benefit plans including medical, dental, vision, and 401K along with our people - first approach sustains our reputation as a premier employer.
PRISM is seeking a Management Analyst with a strong background in business process documentation, scrum master responsibilities, and project management. This role requires an individual who can manage multiple tasks and priorities simultaneously while working in a fast-paced environment. The analyst will support key initiatives, create visual content like workflow diagrams, facilitate requirements gathering sessions, and contribute to project tracking and reporting. This is a REMOTE opportunity.
KEY RESPONSIBILITIES:
Project Coordination & Reporting:
Prepare for and participate in the Monthly Product Owner Syncs, ensuring key achievements, ongoing activities, and discussion items are highlighted.
Prepare and update Monthly Status Reports (MSR), capturing team achievements, ongoing deliverables, and upcoming activities.
Maintain and update the feature and story backlog in ServiceNow/JIRA, ensuring accurate documentation of created and prioritized work.
Provide updates on prioritizing epics under SMR (Monthly), including status, risks/issues, and accomplishments.
Requirements Tracking & ServiceNow Support:
Support Requirements Gathering by outlining/tracking requirements, documenting next steps, and maintaining corresponding trackers.
Consolidate requirements gathered during meetings and distribute them to the appropriate teams prior to the next meeting.
Prepare and log user stories in ServiceNow Agile and JIRA based on gathered requirements.
Assist with team coordination, consolidating next steps and communicating them via team channels.
Facilitation & Leadership:
Facilitate meetings, capturing requirements and action items in real-time while screen-sharing when needed.
Support the team in reviewing action items from previous meetings, with the stretch goal of leading discussions.
Documentation & Communication:
Work with the ServiceNow Developers and DevOps specialists to develop comprehensive technical documentation for all development and operational processes, ensuring clarity and accessibility for team members and stakeholders.
Design and conduct training sessions with the project team for end users to enhance understanding and utilization of new systems and processes.
Communicate effectively with stakeholders at all levels, providing updates on project progress, challenges, and solutions.
REQUIRED QUALIFICATIONS: (SKILLS/EDUCATION):
Bachelor's degree in Business Administration, Information Technology, or a related filed, or equivalent work experience.
Minimum 1 year of experience in a related functional analyst, business analyst, or IT service management role.
Service Now experience.
Strong ability to manage multiple tasks, meet deadlines, and adapt to shifting priorities.
Proficiency in preparing project reports, tracking deliverables, and coordinating with multiple stakeholders.
Strong problem-solving and analytical skills.
Excellent communication, documentation, and collaboration skills.
DESIRED QUALIFICATONS:
Experience with Agile methodologies and user story creation in ServiceNow Agile and JIRA.
Experience with DevOps processes, particularly the Continuous Integration/Continuous Deployment (CI/CD) lifecycle, and tools, such as Jenkins and GitLab.
Experience with DevOps processes in ServiceNow.
Familiarity with government clients, particularly DMDC or related defense sectors.
REQUIRED SECURITY CLEARANCE:
Active Secret Clearance
PRISM is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
PRISM is devoted to modernization and innovation within the world of technology, security, and IT enterprise solutions. We are recognized for meeting performance requirements and exceeding customer expectations since 1994. Our culture is founded on relationships, opportunity, and success. Offering comprehensive benefit plans including medical, dental, vision, and 401K along with our people - first approach sustains our reputation as a premier employer.
PRISM is seeking a Management Analyst with a strong background in business process documentation, scrum master responsibilities, and project management. This role requires an individual who can manage multiple tasks and priorities simultaneously while working in a fast-paced environment. The analyst will support key initiatives, create visual content like workflow diagrams, facilitate requirements gathering sessions, and contribute to project tracking and reporting. This is a REMOTE opportunity.
KEY RESPONSIBILITIES:
Project Coordination & Reporting:
Prepare for and participate in the Monthly Product Owner Syncs, ensuring key achievements, ongoing activities, and discussion items are highlighted.
Prepare and update Monthly Status Reports (MSR), capturing team achievements, ongoing deliverables, and upcoming activities.
Maintain and update the feature and story backlog in ServiceNow/JIRA, ensuring accurate documentation of created and prioritized work.
Provide updates on prioritizing epics under SMR (Monthly), including status, risks/issues, and accomplishments.
Requirements Tracking & ServiceNow Support:
Support Requirements Gathering by outlining/tracking requirements, documenting next steps, and maintaining corresponding trackers.
Consolidate requirements gathered during meetings and distribute them to the appropriate teams prior to the next meeting.
Prepare and log user stories in ServiceNow Agile and JIRA based on gathered requirements.
Assist with team coordination, consolidating next steps and communicating them via team channels.
Facilitation & Leadership:
Facilitate meetings, capturing requirements and action items in real-time while screen-sharing when needed.
Support the team in reviewing action items from previous meetings, with the stretch goal of leading discussions.
Documentation & Communication:
Work with the ServiceNow Developers and DevOps specialists to develop comprehensive technical documentation for all development and operational processes, ensuring clarity and accessibility for team members and stakeholders.
Design and conduct training sessions with the project team for end users to enhance understanding and utilization of new systems and processes.
Communicate effectively with stakeholders at all levels, providing updates on project progress, challenges, and solutions.
REQUIRED QUALIFICATIONS: (SKILLS/EDUCATION):
Bachelor's degree in Business Administration, Information Technology, or a related filed, or equivalent work experience.
Minimum 1 year of experience in a related functional analyst, business analyst, or IT service management role.
Service Now experience.
Strong ability to manage multiple tasks, meet deadlines, and adapt to shifting priorities.
Proficiency in preparing project reports, tracking deliverables, and coordinating with multiple stakeholders.
Strong problem-solving and analytical skills.
Excellent communication, documentation, and collaboration skills.
DESIRED QUALIFICATONS:
Experience with Agile methodologies and user story creation in ServiceNow Agile and JIRA.
Experience with DevOps processes, particularly the Continuous Integration/Continuous Deployment (CI/CD) lifecycle, and tools, such as Jenkins and GitLab.
Experience with DevOps processes in ServiceNow.
Familiarity with government clients, particularly DMDC or related defense sectors.
REQUIRED SECURITY CLEARANCE:
Active Secret Clearance
PRISM is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
group id: PRISMVA