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Help Desk Technician (U.S. Army RS3)

22nd Century Technologies, Inc.

Posted today

Job Requirements

09658, Saudi Arabia
Secret Polygraph not specified
Early Career (2+ yrs experience)
Salary not specified
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Job Description

Title: Help Desk Technician
Client: U.S. Army Responsive Strategic Sourcing for Services (RS3)
Location: Saudi Arabia

Clearance:
Secret

The help desk person shall be familiar with technologies related to telecommunications, wireless, OSP/ISP cable plants, wide area networks, and computer and servers. The Help Desk technician shall be able to enter data into the ticketing system and shall coordinate trouble tickets with other support Contractors and support personnel for resolution as applicable, and as necessary. The technician shall enter data in appropriate fields to sufficiently detail network and systems outages, troubleshooting, and fix actions by each technician working on a ticket.
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About Us
We are one of the fastest growing IT Service Integrator & Workforce Solution companies in the US. Founded in 1997, we are a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, & Mexico. With HQs in Somerset, NJ & Mclean, VA, we have 14 offices throughout the US. As part of our unrelenting focus on quality & compliance, our delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, & ISO 9001 quality processes. With a strong focus on the public sector, we currently hold government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, & 37 School Districts. In the last three years, we have expanded our services to Fortune 500 & other commercial clients & currently support 80+ commercial clients. Recognized among “Best Company to Work For” by Forbes.

22nd Century Technologies, Inc. Jobs


Job Category
IT - Support
Clearance Level
Secret