Equipment Retail Operations Coordinator

Join a growing organization built on professionalism, accountability, and operational excellence.

This is a rare opportunity to join us as an Equipment Retail Operation Coordinator to oversee critical daily operations and support the continued success of our business. This role is ideal for someone who thrives in a fast-paced environment, takes initiative, and values precision, compliance, and exceptional customer service. As an Equipment Retail Operations Coordinator, you will play a key role in managing operational workflows, coordinating logistics, maintaining inventory standards, and ensuring every aspect of the department runs efficiently and effectively. This is a unique opportunity to become part of a mission-driven team where attention to detail, strong communication, and reliability are highly valued. If you are motivated, solution-oriented, and ready to take ownership in a dynamic operational role, join XTS today!

Requirements

• 0-2+ years' experience with Microsoft Office 365 (Excel, Word, PowerPoint, etc.)
• A valid driver's license, reliable transportation, and the ability to commute to shipping locations as needed.
• Must pass an extensive FBI background check
• Current Virginia Concealed Weapons Permit OR the eligibility to obtain a Virginia Concealed Weapons Permit, including completing all required courses.
• Ability to lift between 25 and 50 pounds for inventory and shipping needs.
• Availability to occasionally work weekends to support firearm shows, with company provided vehicle.

Responsibilities

• Serve as the first point of contact for visitors, ensuring a secure, professional, and welcoming environment.
• Document, ship, and track firearm materials with strict adherence to all legal and regulatory guidelines.
• Manage and maintain two websites, ensuring online orders are processed promptly and accurately, and fully fulfill online delivery orders.
• Attend and support all ATF inquiries and inspections, ensuring full compliance with federal regulations.
• Coordinate and manage third-party personnel responsible for the delivery and setup of building containers.
• Operate forklifts and other warehouse equipment safely and effectively as needed.
• Assist with administrative work to include:

• Generating and managing invoices to support smooth financial operation.
• Handle incoming and outgoing mail, order and manage office supplies, and maintain well-functioning workspace.
• Scan, copy, and organize essential documents to support administrative efficiency.

If you're ready to provide your skills into a role that combines structure, responsibility, and purpose, apply today and take the next step in your career journey! Send your resume directly to Lanchi Lai, ( [email protected] ).

At XTS, we believe in taking care of our employees as much as we take care of our clients. As a veteran-owned company, we understand the importance of community, service, and fostering a culture where each team member can thrive. Our commitment to employee well-being is reflected in the comprehensive benefits and growth opportunities we offer. We offer tailored health care plans that fit your lifestyle, along with dental and vision coverage, paid time off (PTO), and a 401K with employer matching to secure your financial future. As we push forward in the rapidly evolving field of AI, XTS is committed to providing employees with tools and opportunities to stay ahead. We are proud to offer our GeoAI scholarship to help our employees further develop their skills and expertise in this cutting-edge field. We take pride in delivering elite workforces to the Intelligence Community, making a real-world impact on critical missions. Join us and experience a company that invests in your success and professional growth.