Configuration Manager

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com .

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Responsibilities

• Collect, store, and manage the approved baselines of systems being documented through the Configuration Change Items (CCIs). Ensure complete accuracy for periodic auditing.
• Establish and support the Configuration/ Change Advisory Board (CAB) in accordance with Operating Instructions.
• Provide functional management of the CAB, coordinate place and time of the CAB with board president and other voting members, collect recorded meeting minutes and publish information on a secure web page.
• Manage the current system for new requirements and the current Trouble ticket system for O&M equipment purchases.
• Create, coordinate, and manage all Configuration Management (CM) Communications Task Orders (CTO) submissions and release to leadership for publishing.
• Work with Change and Release Management to check all systems and network standard processes through performance evaluation for technical accuracy and viability.
• Ensure CM OPR Tabs within local policies are technically accurate and up-to-date.
• Manage the procurement, licensing, and life-cycle of all software to include but not limited to the Quote process, purchase, store, make available to requestor all software utilized on the Enterprise.
• Use toolsets such as MECM and Solar Winds to validate actively used software, as well as analyzing versioning to ensure proper security and patching is accurate.
• Compile appropriate data to support the Risk Management Framework process pertaining to each documented circuit up for accreditation annually.
• Use extensive LAN/WAN background and experience to understand systems and network architecture configurations.
• Provide General IT Management support.
• Provide General Networking support.
• Provide LAN support.
• Provide WAN Enterprise support.
• Provide technical and general O&M support as required.
• Provide documentation/reports support as required.
• Provide meetings/briefings support as required.
• Provide functional training support as required.
• Provide OCONUS deployment/TDY travel support as required.
• Provide CONUS TDY support as required.

Qualifications

• Associates in related field and 3 or more years' relevant IT experience
• Or
• 5 or more years' relevant IT experience.
• Experience providing enterprise cybersecurity and supply chain risk management guidance for development of the Continuity of Operations Plans.
• Must possess experience and demonstrate an understanding with installation of Microsoft Windows Server in Host and Compute Environments, and Windows Server using server images.
• Experience with implementation of storage solutions, high availability, Domain Name Systems (DNS), Dynamic Host Configuration Protocol (DHCP), network connectivity and remote access solutions, core and distributed network solutions, advance network infrastructure, and maintain and monitor server environments.
• A+CE
• ITIL Foundation (candidate has up to 60 days to acquire ITIL Foundation certification)
• Hold an Active DoD Secret level clearance.

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employmen t without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.