Sales Solutions Engineer

Sales Solutions Engineer
Public Sector

Location: Hybrid (US‑based) with occasional travel to customer sites and trade shows

Employment Type: Full‑time

Department: Sales / Business Development

Reports To: Director of Sales (dotted‑line to Engineering)

Salary: $125k plus quarterly bonus based on new bookings

Clearance: Must be eligible for a security clearance
Role Overview

PTFS is seeking a Sales Solutions Engineer to help accelerate the next phase of our public sector growth. This role is a core technical position across the pre-sales and post-sales customer lifecycle, partnering closely with sales, engineering, proposals, and delivery to support federal customers with information management: enterprise content services software, digitization services, and secure cloud and on-prem deployment models.

Why PTFS, why now: PTFS is an established and recognized industry name in information management for more than 30 years delivering Federal Government information management services. PTFS platforms supports 600+ installations, 3,000+ users, 50+ Federal agencies and 12+ DoD and Intel agencies and continues to expand its footprint across information management solutions. PTFS is anticipating major growth in the next 12-24 months, with strong recompete positioning and organic new booking awards. PTFS has invested heavily in its software platforms with built-in AI/ML capabilities, FedRAMP, IL4-5, and secure cloud delivery.

PTFS is also the kind of company where technical talent can do meaningful work and grow with the business. We put strong emphasis in professional development, flexible work arrangements, open communication, and a culture built around working smarter, solving real customer problems, and building differentiated capabilities. This role offers the opportunity to work directly with leadership, influence product direction, and help shape how PTFS presents its strengths in a market where secure information management and modernization needs are growing at massive scale.

The Sales Solutions Engineer will ensure sales staff are well-supported technically while also contributing to lead nurturing, technical discovery, demonstrations, and the creation of clear, actionable requirements for Engineering. This person will maintain demo environments, develop solution architectures, maintain reusable proposal language, and help enhance efficient AI-supported proposal development. Equally important, they will feed real-world customer and field intelligence back to Product and Engineering, sharpening the roadmap and helping the organization build the right capabilities at the right time.

The ideal candidate will be comfortable presenting to federal IT, security, information/data, and mission stakeholders; able to translate requirements into clear technical solutions and narratives; and attentive to detail so opportunities, follow-up actions, and customer commitments are handled with speed and quality.
Key Responsibilities
Pre‑Sales & Technical Sales Support

• Serve as the technical lead during pre‑sales activities, supporting Sales and Business Development.
• Conduct technical discovery with federal agencies to understand mission, data, security, and operational requirements.
• Design and articulate solution architectures that combine software, digitization services, and deployment models (on premise and cloud).
• Lead or co‑lead customer technical presentations and discussions (IT, security, records management, AI).
• Occasional travel to tradeshows or events both local and out of state.

Product Demos

• Develop and deliver live product demonstrations, focus on information management, tailored to customer use cases and requirements, including:
• Customize demo environments, scripts, and datasets to align with agency missions and RFP/RFI requirements.
• Continuously improve demo assets in coordination with Sales and Engineering.

Proposal & Capture Support

• Help write and/or significantly contribute to technical proposal sections, including:
• Support business development and proposal teams with RFXs, and white papers.
• Develop customer use case Past Performance documents.

Post‑Sale Transition & Account Support

• Support post‑award handoff from Sales to Delivery/Implementation teams.
• Participate in sales to operations handover meetings to ensure the operations team has a clear technical understanding of what was proposed.
• Serve as a trusted technical point of contact for early implementation phases.
• Provide ongoing account support limited to helping to understand and resolve project challenges, roadmap discussions, and contract expansion and upsell opportunities.

Required Qualifications

• 5+ years of experience in an Engineering, Solutions Engineer, Solutions Architect, Sales Engineer, or Technical Pre‑Sales role.
• Experience supporting U.S. Federal Government customers and understanding of procurement cycles (civilian, DoD, or IC).
• Demonstrated ability with run live technical demos, writing technical proposal content, communicate complex solutions to non‑technical stakeholders
• Familiarity with one or more of the following: enterprise software, information management platforms, geospatial data management, enterprise content management, records management, AI/ML platforms, declassification/FOIA applications, digitization workflows or search solutions.
• Ability to develop PTFS COTS product solution architectures and workflows clearly for proposals and customer discussions.
• Comfortable working with long (12+ months) complex procurement cycles.
• Strong written and verbal communication skills.
• Hands-on technical background in areas such as SQL, JavaScript/React, Microsoft server technologies, APIs, or application support/implementation with a strong interest in a delivery role into a customer-facing solutions engineering role.

Preferred Qualifications

• Experience with government contracting and federal IT standards such as FedRAMP, NIST 800‑53, DISA SRG IL4/5/6 and federal security and ATO discussions.
• Prior exposure to content management solutions, information management, and federal records management systems and/or services.
• Familiarity with Salesforce, ZoomInfo, or similar sales enablement tools.
• Candidates who have built technical depth in implementation, support, development, or infrastructure roles and are eager to grow into pre-sales, demonstrations, and customer solution design are encouraged to apply.
• Ability to obtain a DoD security clearance.

Benefits:

• 15 days paid time off per year
• 11 paid holidays per year
• Medical, Dental & Vision
• 401(k) Plan with matching
• Tuition assistance
• Disability insurance
• Referral Bonuses