Application Systems Engineer | Within 50 miles of a NASA Center

Overview
This role provides essential sustainment, system configuration, data validation, workflow support, and end-user assistance for TRIRIGA and MREF environments during the migration of MSFC and HQ TRIRIGA instances to the Office of Strategic Infrastructure's (OSI) MREF module within Maximo Application Suite (MAS).

The selected candidate will ensure operational continuity, system performance stability, and consistent user support during dual-environment operations and after full MREF deployment.
Key Responsibilities:

• Provide full sustainment, configuration management, issue resolution, and operational support for existing MSFC and HQ TRIRIGA environments through migration completion.
• Support parallel operations between MSFC TRIRIGA and OSI MAS as required during migration and transition phases.
• Maintain stable system performance and service levels without disruption during the migration lifecycle.
• Monitor system performance and escalate infrastructure or integration issues that arise during dual-environment operations.
• Provide daily application administration for MREF operational requirements, including Construction of Facilities (CoF) and Facility Condition Assessment (FCA) data.
• Perform system configuration, workflow updates, role-based access management, and implementation of approved enhancements.
• Deliver ongoing O&M support across TRIRIGA and MAS environments.
• Execute migration-related configuration activities under architectural direction, including data validation and system alignment tasks.
• Support tracking of software license utilization and assist with documenting updates and procurement needs.
• Test system changes and support patching, upgrades, and new feature deployments across all environments.
• Maintain and update reporting capabilities to meet evolving operational, analytical, and compliance requirements.
• Validate the accuracy and completeness of standard and custom reports following migration activities.
• Develop and update training materials and conduct user training sessions when required.
• Document system configurations, operating procedures, workflows, and technical processes for continuity and audit readiness.
• Provide technical assistance to end users regarding application functionality, workflows, and data interactions.
• Support troubleshooting involving application/server interactions, database functions, and integration layer operations.
• Validate successful execution of server patching, upgrades, and maintenance activities.

Required Qualifications:

• Bachelor's degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field.
• Minimum 8 years of systems engineering or enterprise application support experience, including TRIRIGA, MREF, or Maximo/MAS.
• Strong hands-on experience administering TRIRIGA, MREF or Maximo/MAS, including configuration and workflow management.
• Experience supporting multi-environment architectures (development, test, staging, and production).
• Proficiency in diagnosing application, database, and integration layer issues.
• Ability to validate data integrity, perform quality checks, and support reporting enhancements.
• Experience supporting upgrades, patches, and change deployments in enterprise environments.
• Strong analytical, documentation, and problem-solving skills.
• Effective communication skills with the ability to support end users and collaborate with technical teams.
• High attention to detail and commitment to operational reliability.
• Must be able to obtain a Public Trust clearance.

Desired Skills:

• Experience with IBM MAS MREF or TRIRIGA-to-MREF migrations.
• Familiarity with NASA-specific facilities operations, such as CoF and FCA workflows.
• Experience with SQL, reporting tools (Cognos, BIRT, Power BI), or ETL processes.
• Experience supporting large-scale federal facilities, asset management, or real estate management programs.
• Knowledge of federal cybersecurity, compliance, and IT governance standards such as NIST/FISMA.

Clearance
U.S. citizenship is required. All candidates must be able to obtain a Public Trust Clearance (PTC).

Job Type: Full Time

Job Location: Remote