Job Requirements
Remote
Secret Polygraph not specified
Career Level not specified
$155,000 - $214,000
Job Description
ServiceNow Platform Developer
Role Overview
This role supports the design, development, and enhancement of an enterprise service management platform within a structured, high‑volume delivery environment. You’ll apply deep ServiceNow development expertise to build customized portal experiences, workflow-driven services, secure integrations, and scoped application functionality.
You will serve as one of two developers, partnering closely with a Business Analyst and a Consultant to deliver a scoped application within Service Portal for a workflow-driven travel system. The environment is Agile, collaborative, and expects independent execution, strong attention to detail, and the ability to manage multiple workstreams concurrently.
Top 3 Skills (Minimum Years)
ServiceNow development experience – 5+ years
Scoped application development – 1+ year
ServiceNow integrations (REST/SOAP) – 1+ year
Key Responsibilities
Design, develop, and enhance ServiceNow solutions including scoped applications, catalog-driven workflows, and portal-based user experiences
Build and maintain Service Catalog items, request forms, workflow/automation logic, and supporting business rules
Develop and support integrations with external systems using REST/SOAP (including data mapping, error handling, and secure connectivity patterns)
Create and enhance portal experiences (Service Portal), including complex queries and workflow-driven UI behavior
Implement and enforce platform security configurations, including Access Control Lists (ACLs) and role-based access controls
Review, understand, and extend existing code/configurations to support modernization and transformation initiatives
Work in an Agile delivery environment alongside developers, analysts, and consultants to release functionality efficiently and with high quality
Balance multiple development efforts concurrently while maintaining code quality, delivery timelines, and documentation discipline
Communicate progress, risks, and dependencies clearly with the team and delivery leadership
Required Qualifications
5+ years of hands-on ServiceNow development experience
Experience developing in custom and scoped applications (1+ year minimum)
Experience building ServiceNow integrations using REST/SOAP (1+ year minimum)
Experience with Service Catalog (catalog items, request forms, workflow/automation) (2+ years minimum)
Experience building portals with complex queries and workflow logic (2+ years minimum preferred, but strongly desired for this role)
Experience implementing platform security features, including ACLs
Strong independent problem-solving ability and comfort learning existing implementations quickly
Demonstrated ability to work collaboratively within cross-functional Agile teams
Preferred Qualifications
Experience with Service Portal (strong added benefit)
Experience integrating third-party components, introducing custom capabilities, and modifying existing codebases
Experience driving process improvements and automating operational tasks to improve delivery speed and quality
Work Environment / Location
Remote
Team size: 5–10
Team dynamic: collaborative, delivery-focused, steady workstream with structured ceremonies and cadence
Role Overview
This role supports the design, development, and enhancement of an enterprise service management platform within a structured, high‑volume delivery environment. You’ll apply deep ServiceNow development expertise to build customized portal experiences, workflow-driven services, secure integrations, and scoped application functionality.
You will serve as one of two developers, partnering closely with a Business Analyst and a Consultant to deliver a scoped application within Service Portal for a workflow-driven travel system. The environment is Agile, collaborative, and expects independent execution, strong attention to detail, and the ability to manage multiple workstreams concurrently.
Top 3 Skills (Minimum Years)
ServiceNow development experience – 5+ years
Scoped application development – 1+ year
ServiceNow integrations (REST/SOAP) – 1+ year
Key Responsibilities
Design, develop, and enhance ServiceNow solutions including scoped applications, catalog-driven workflows, and portal-based user experiences
Build and maintain Service Catalog items, request forms, workflow/automation logic, and supporting business rules
Develop and support integrations with external systems using REST/SOAP (including data mapping, error handling, and secure connectivity patterns)
Create and enhance portal experiences (Service Portal), including complex queries and workflow-driven UI behavior
Implement and enforce platform security configurations, including Access Control Lists (ACLs) and role-based access controls
Review, understand, and extend existing code/configurations to support modernization and transformation initiatives
Work in an Agile delivery environment alongside developers, analysts, and consultants to release functionality efficiently and with high quality
Balance multiple development efforts concurrently while maintaining code quality, delivery timelines, and documentation discipline
Communicate progress, risks, and dependencies clearly with the team and delivery leadership
Required Qualifications
5+ years of hands-on ServiceNow development experience
Experience developing in custom and scoped applications (1+ year minimum)
Experience building ServiceNow integrations using REST/SOAP (1+ year minimum)
Experience with Service Catalog (catalog items, request forms, workflow/automation) (2+ years minimum)
Experience building portals with complex queries and workflow logic (2+ years minimum preferred, but strongly desired for this role)
Experience implementing platform security features, including ACLs
Strong independent problem-solving ability and comfort learning existing implementations quickly
Demonstrated ability to work collaboratively within cross-functional Agile teams
Preferred Qualifications
Experience with Service Portal (strong added benefit)
Experience integrating third-party components, introducing custom capabilities, and modifying existing codebases
Experience driving process improvements and automating operational tasks to improve delivery speed and quality
Work Environment / Location
Remote
Team size: 5–10
Team dynamic: collaborative, delivery-focused, steady workstream with structured ceremonies and cadence
group id: kforcecx
We offer roles across all three clearance levels: Confidential, Secret and Top Secret. With a Top Secret Facilities clearance, a proven subcontractor track record and a deep understanding of agencies across Defense, Intelligence, Homeland, Justice and Federal Civilian Sectors, Kforce brings more than 20 years of experience to supporting critical missions at federal, state and local levels.
