Director, Solutions & Technology

JOB SUMMARY

The Director, Solutions & Technology is responsible for leading the Company's Integrated Guarding (IG) technology growth strategy through the design, architecture, qualification, and deployment of advanced security solutions for existing and prospective clients in defense, aerospace, nuclear, and other highly regulated industries. This role combines strategic client engagement, technical security engineering expertise, business development, and operational collaboration to drive technology conversions, expand integrated service offerings, achieve productivity savings for customers, and support long-term client retention and growth.

The position serves as the Company's lead technical and consultative resource for integrated security solutions including guarding integration, access control, video surveillance, analytics, remote monitoring, intrusion detection, alarm systems, and emerging technologies. The role partners closely with company leadership to develop scalable client solutions and ensure successful deployment and adoption throughout the company.

ESSENTIAL FUNCTIONS

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein.
• In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Core duties include:

Security Engineering & Solution Architecture

Lead the design, architecture, qualification, and presentation of integrated security solutions tailored to client operational and risk requirements.

Develop infrastructure topologies, system layouts, statements of work, and technical solution documentation utilizing tools such as Visio and mapping platforms.

Design and architect integrated security systems including access control, CCTV, video analytics, remote monitoring, intrusion detection, alarm systems, and integrated guarding solutions.

Work directly with clients to assess requirements, recommend technologies, and present technical solutions in both formal presentations and consultative discussions.

Coordinate closely with Technology Operations and Project Management teams to ensure seamless transition from design through implementation and maintenance.

Research emerging technologies and support pilot programs, beta testing, and innovation initiatives throughout the Company.

Provide technical oversight and support during RFP responses, proposal development, and solution qualification efforts.

Strategic Client Solutions & Company Leadership

Lead and execute the company's Integrated Guarding conversion and technology expansion strategy.

Collaborate with the company leadership to identify opportunities to expand technology-enabled services within existing and prospective accounts.

Serve as the company's primary technical and strategic liaison for integrated security innovation initiatives and client technology engagements.

Assist in developing client-focused strategies, presentations, and support materials that align operational capabilities with client business objectives.

Support training, awareness, and deployment initiatives to ensure field teams are equipped with the tools and knowledge necessary to successfully position integrated solutions.

Establish performance metrics, goals, forecasting methodologies, and success indicators to measure growth, client retention, ROI, and operational effectiveness.

Recognize obstacles to successful solution deployment and develop tactical plans to support stakeholders and improve execution.

Select and manage relationships with a variety of subcontract partners and suppliers

Serve as Project Manager, when necessary, to ensure delivery and execution of customer commitments made.

Sales & Business Development

Serve as the senior technical advisor during client and prospect engagements.

Partner with the EVP, Business Development Managers, and operational leaders to identify and develop technology opportunities.

Generate leads from existing clients and prospective customers through consultative engagement and solution-based selling.

Develop and present integrated security proposals and technical sales presentations.

Manage sales pipeline activity, forecasting, reporting, and opportunity tracking.

Support bid responses, RFP development, and solution pricing strategies to maximize ROI and customer retention.

Minimum Requirements

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference depending upon the nature of the position

Basic Qualifications

• US citizenship preferred
• At least 18 years of age
• Must be able to read, speak and write English.
• Must be willing to participate in the Company pre-employment screening process, which includes a drug screen and a background investigation.
• Must be able to acquire and maintain the required level of Department of Defense (DoD) Security Clearance.
• Must have a reliable means of communication and transportation.

Education/Experience

• Bachelor's degree preferred
• Minimum of five years of leadership, client solutions, or integrated security experience within the security industry.
• Strong background in security systems design, architecture, and integrated technology solutions.
• Demonstrated success leading client-facing technical engagements and strategic solution development.
• Experience in project management and cross-functional collaboration preferred.
• Background Prerequisites

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements

Technical Competencies (as demonstrated through experience, training, and/or testing)

• Thorough understanding of integrated security technologies including:

• Access control systems
• CCTV and video analytics
• Remote monitoring
• Intrusion detection and alarm systems
• Integrated guarding technologies
• Proficiency with Visio, mapping tools, and technical design documentation.
• Ability to pursue and maintain industry certifications as required.
• Understanding of UL2050 security criteria and other relevant standards specific to defense, intel, and nuclear industries.
• Ability to develop scopes of work, system architecture diagrams, and implementation-ready designs.
• Strong troubleshooting, analytical, and technical presentation capabilities.
• Excellent planning, organization, project coordination and time management skills.
• Ability to use personal computers and various office technology.
• Demonstrated energy, drive, determination and persistence, even when confronted with challenges.
• Ability to present information effectively and respond to questions from groups of managers, customers, and business leadership.
• Ability to analyze data and develop recommendations and solutions.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to be an effective team member and handle project assignments responsibly.
• Ability to adapt to changes in the external environment and organization.
• Strong customer service and results orientation.

Leadership & Professional Skills

• Excellent verbal, written, and presentation skills.
• Proven ability to influence without direct authority.
• Strong operational leadership and consultative problem-solving abilities.
• Ability to manage multiple projects and priorities simultaneously.
• Demonstrated professionalism, judgment, and interpersonal effectiveness.
• Ability to travel approximately 30-50% throughout CONUS.

WORKING CONDITIONS (Physical/Mental Demands) With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with executives, clients, prospects, and staff, in group settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Prolonged and repetitive data entry.
• Required ability to handle multiple tasks concurrently.
• Regular talking and hearing.
• Close vision, distance vision, and ability to adjust focus.
• Lifting and/or moving up to 25 pounds and occasionally up to 50 pounds .

A Word about EEO, Pay Transparency and Other Requirements....

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.