Retail Sales Specialist

Retail Sales Associate

Location: Charleston, SC
Shift: 1st Shift | 8:00 AM - 4:00 PM
Schedule Requirement: Must be available to work a flexible schedule including early mornings, late evenings, weekends, holidays, and occasional overnights as needed
Overview

PDS Defense Inc., currently seeking a self-motivated Retail Sales Associate to join the team in Charleston, SC. The ideal candidate is outgoing, customer-focused, and driven to succeed. This role requires strong communication skills, attention to detail, and a commitment to delivering exceptional customer experiences.
Position Responsibilities

• Accountable for daily cash control activities
• Receive, process, and manage freight shipments
• Maintain accurate stock balances and inventory levels
• Organize customer orders and support special sales events
• Process Mark Out of Stock (MOS) and Return to Vendor (RTV) merchandise
• Complete inventory documentation and manage inter-store transfers
• Execute annual store inventory
• Implement floor sets and maintain visual merchandising standards
• Initiate and support specialized sales events
• Maintain stockroom organization and cleanliness
• Coordinate store maintenance activities

Retail Sales Associate Duties & Responsibilities

• Open and close the store as scheduled
• Deliver a high level of customer satisfaction through excellent service
• Meet or exceed monthly, quarterly, and annual sales goals
• Respond to customer and stakeholder communications, including email inquiries
• Process Point-of-Sale (POS) transactions and merchandise returns
• Manage freight processing and inter-store transfers for markdowns
• Maintain organized stockroom and prepare inventory for counts
• Prepare and process customer store orders
• Identify and report safety, housekeeping, and maintenance issues
• Restock merchandise as needed
• Perform routine cleaning of store and stock areas
• Report customer complaints to the Store Manager
• Follow all company policies and procedures

Basic Qualifications (Required)

• 2+ years of sales or customer service experience
• Knowledge of Point-of-Sale (POS) systems
• Excellent verbal and written communication skills
• Strong attention to detail
• Professional appearance and demeanor
• Positive, team-oriented attitude
• Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel)
• Ability to multitask, prioritize, and manage time effectively
• Strong organizational skills
• Quick learner with a disciplined work approach
• Ability to lift up to 35 lbs safely
• Ability to stand and move for extended periods; reach, bend, stoop as needed
• Flexible availability, including nights, weekends, holidays, and occasional overnights
• High school diploma or higher
• Successful completion of required training (OJT or classroom)
• Regular and predictable attendance

Preferred Qualifications

• Counterpoint POS experience
• Previous military or commercial experience in quality and/or operations leadership
• Advanced experience with Microsoft Office Suite

Education & Experience

• High school diploma or GED required
• 2+ years of related experience, or an equivalent combination of education and experience

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance