Configuration Manager (Government)

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

Our Defense Team supports the DoD Cloud‑Based Internet Isolation (CBII) capability delivering secure internet access to a global DoD user base.

AT&T has an opening for a Configuration Manager to support the Defense Information Systems Agency (DISA) in providing IT services and connectivity in a Department of War (DoW) environment.

Job Duties/Responsibilities:

• Support the Program Manager in execution of contractual compliance.
• Develop and implement a Configuration Identification Plan to baseline all network configuration items (CI) including types, versions, owners. Establish the initial configuration baseline for hardware, software, and cloud configurations.
• Administer the network Configuration Management Database (CMDB), ensuring all CIs and their relationships are accurately captured. Update the CMDB weekly with changes (new deployments, updates, decommissions).
• Enforce configuration management processes in concert with the engineering team. Participate in configuration change boards (CCBs) to analyze the impact of changes, track Engineering Change Proposals (ECPs), and document all modifications.
• Track software licenses, certificate expirations, and component lifecycles to ensure timely renewals or replacements. Monitor End-of-Life (EOL)/End-of-Service (EOS) statuses for hardware and software, coordinating upgrades or replacements proactively.
• Conduct quarterly CMDB audits to verify the completeness and accuracy of configuration records. Generate configuration status reports (summarizing audit results, configuration drift, and compliance with CM standards) for program management.
• Maintain comprehensive configuration management (CM) documentation (CM plan, procedures) and update it as the system evolves. Ensure all teams follow CM procedures when deploying changes, and keep records for accountability.
• Work closely with Information Systems Security Manager (ISSM) and engineering (Technical Experts) to ensure configurations meet security requirements (NIST 800-53 CM controls) and align with the technical baseline. Support supply chain risk management from a configuration perspective (e.g., tracking hardware origin, firmware updates).

Required Clearance:

Secret (#secret)

Required Qualifications:

• Experience supporting DoD or DISA IT service programs.
• Proficiency in NIST 800-53 configuration management controls and DoD change control process compliance.
• Experienced in formal CM and CMDB tools.

Desired Qualifications:

• ITIL Practitioner (Release, Control & Validation) or vendor-specific CMDB tool certifications (ServiceNow CMDB, BMC, etc.) to demonstrate expertise.
• Proven track record of meticulous documentation and process discipline which is essential for managing thousands of configuration items in a complex environment.
• Familiarity with cloud infrastructure, network devices, software components.
• Ability to train other team members on CM procedures and importance, fostering a culture of compliance with configuration control for all changes.

Our Configuration Manager' s earn between $79,600 - $93,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:
40

Time Type:
Regular

Location:
San Antonio, Texas

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.