Sr. Manager Contracts

Position Description & Qualifications

Serco is seeking a Senior Manager, Contracts to lead the administration of complex contracts and oversee a team of contracts professionals. This role requires strong leadership, sound business judgment, and strategic thinking to support corporate objectives and drive successful contract outcomes. The ideal candidate will bring experience with construction contracts and the U.S. Army Corps of Engineers.

In this role, you will lead the development and implementation of contract policies, procedures, operating practices, and performance standards across division and program areas. You will serve as a senior advisor on significant contractual matters, partnering across Finance, Legal, Capture, Proposal, and Program teams to resolve complex issues, manage risk, and support business growth across a diverse portfolio of programs and opportunities.

This position is ideally based in one of the following locations and follows a hybrid work schedule of 2-3 days per week in the office. Fully remote work may be considered for the right candidate.

• San Diego, CA
• Colorado Springs, CO
• Norfolk/Virginia Beach, VA
• Herndon, VA
• Charleston, SC

In this role, you will:

• Serve as the senior contracts lead and trusted advisor to internal leadership and Customer Contracting Officers on high-impact contractual matters across a portfolio of programs.
• Lead cross-functional coordination with Finance, Legal, Capture, Proposal, Program, and executive leadership to resolve complex contract matters, align business objectives, and support sound decision-making.
• Provide strategic guidance on contractual business matters, including financial, operational, and profit and loss implications, to support leadership decisions and portfolio performance.
• Provide contractual leadership for proposal and capture efforts, shaping contract structures, negotiation positions, and risk strategies for priority new business opportunities.
• Lead the assessment of solicitation and contract risk, providing strategic direction on compliance, risk mitigation, and business positioning for major pursuits and active programs.
• Develop negotiation strategies and lead complex negotiations involving contractual changes, claims, disputes, and key business terms with significant operational or financial impact.
• Manage a variety of contract types throughout the full contract lifecycle, including the bid process, administration, modification, termination, and closeout.
• Review and manage contractual obligations to ensure company compliance with all terms and conditions.
• Identify changes in contract scope, requirements, and cost impacts, and lead the development of equitable adjustments and change proposals.
• Analyze complex contract requirements, special provisions, terms, and conditions to ensure compliance with applicable laws, regulations, corporate policies, and business procedures, and communicate findings to relevant stakeholders.
• Lead the identification, development, and implementation of contract policies, procedures, governance standards, and best practices to strengthen compliance, consistency, and operational effectiveness across the organization.
• Lead strategic initiatives and special projects that advance business objectives, improve contract operations, and enhance the organization's overall contracts function.
• Provide leadership, mentorship, and performance management for direct reports while fostering team capability, succession planning, and the development of the broader contracts organization.
• Partner with senior business and functional leadership to drive contract strategy, governance, and decision-making across a portfolio of programs and opportunities.
• Identify and lead process improvement initiatives that strengthen contract management operations, internal controls, and enterprise-wide best practices.

To be successful in this role, you will have:

• Ability to obtain and maintain a DoD Secret Clearance (An Active Secret Clearance Preferred)
  • U.S Citizenship
• Bachelor's degree in business, contract management, or a related field
• A minimum of 12 years of professional experience in contracts, subcontracts, or related business functions
• Demonstrated experience leading and developing high-performing teams
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to research complex issues and recommend practical solutions
• Ability to travel up to 10%

Desired experience and skills:

• Knowledge of U.S. government acquisition regulations, including FAR and DFARS; experience with state, local, or international contracting is a plus
• Demonstrated leadership experience managing teams, influencing stakeholders, and driving results in a complex business environment
• Professional certification such as NCMA or a related credential preferred

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .