Job Requirements
Remote
Public Trust Polygraph Unspecified
Career Level not specified
Salary not specified
Join Premium to unlock estimated salaries 
Job Description
BPM/UX/AI Workflow Specialist
Location Remote
Job Code 26-078
# of Openings 1
At Technatomy, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer's success. We provide solutions to agencies and entities including the Department of Veterans Affairs, Department of War, Defense Logistics Agency, National Institute of Health, and more. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
If this sounds like an environment where you can thrive, keep reading !
We are seeking an experienced BPM/UX/AI Workflow Specialist to support business process modeling, user experience design, workflow analysis, AI-enabled reporting concepts, and adoption support for an enterprise SaaS modernization effort within the Department of Veterans Affairs. This role helps define how users interact with a Pega-based solution supporting PPBE, budget, acquisition, approval, reporting, and auditability processes. The BPM/UX/AI Workflow Specialist works with stakeholders, Product Owners, Scrum Masters, architects, developers, data resources, testers, trainers, and change management teams to document current and future workflows, improve usability, support AI/report generator requirements, and ensure the solution reflects real operational needs while remaining configurable, traceable, and user-centered.
DUTIES AND RESPONSIBILITIES:
• Conduct business process analysis and modeling for PPBE, budget, acquisition, approval, reporting, workflow, and compliance processes.
• Develop current-state and future-state process models, workflow diagrams, user journeys, use case inputs, and role-based interaction documentation.
• Support stakeholder workshops, discovery sessions, usability reviews, and workflow validation discussions.
• Collaborate with Product Owners, Scrum Masters, and business analysts to translate process needs into user stories, acceptance criteria, workflow requirements, and sprint-ready backlog items.
• Work with architects and Pega engineers to ensure workflow designs can be implemented within Pega configuration guardrails and approved solution architecture.
• Support user experience analysis, screen flow review, content organization, navigation recommendations, and usability improvements.
• Support AI/report generator enablement by helping define report-use cases, narrative generation needs, template logic, data selection rules, human-in-the-loop review points, and workflow-integrated reporting concepts.
• Ensure workflow and UX recommendations support auditability, traceability, accessibility, role-based access, and operational consistency.
• Support training and OCM resources by providing workflow context, role-based process information, job impact analysis, user readiness inputs, and adoption considerations.
• Participate in sprint demonstrations, design reviews, UAT readiness activities, and stakeholder feedback sessions.
• Support test teams by clarifying expected workflow behavior, usability expectations, acceptance conditions, and process-related defects.
• Identify opportunities for workflow simplification, automation, checklist automation, process standardization, and user adoption improvement.
• Maintain process models, UX notes, workflow documentation, AI/reporting support artifacts, and stakeholder feedback materials in approved repositories.
KNOWLEDGE AND SKILLS REQUIRED:
• 5+ years of progressive experience in business process modeling, UX analysis, workflow design, business analysis, human-centered design, or process improvement for software or systems delivery.
• Experience documenting current-state and future-state workflows, process maps, use cases, user journeys, requirements, and stakeholder needs.
• Familiarity with BPMN 2.0, process modeling tools, workflow analysis, case management concepts, or low-code/no-code delivery approaches.
• Practical understanding of usability, accessibility, user-centered design, role-based workflows, and stakeholder validation methods.
• Experience working in Agile delivery environments with Product Owners, Scrum Masters, developers, testers, and training/change management teams.
• Ability to translate complex business processes into clear workflow requirements, user stories, acceptance criteria, and implementation guidance.
• Familiarity with AI-enabled reporting, natural language generation concepts, configurable templates, data-driven reports, or automation use cases.
• Strong facilitation, analytical, documentation, and communication skills.
• Ability to work effectively with business stakeholders, technical teams, and Government customers.
• Ability to manage multiple workflow areas, stakeholder inputs, and documentation priorities in a remote environment.
KNOWLEDGE AND SKILLS DESIRED:
• Exposure to Federal, state, health, financial, or other regulated business environments is beneficial; Department of Veterans Affairs experience is a plus but not required.
• Familiarity with financial management, acquisition, budget, reporting, workflow, case management, or business process transformation is valued.
• Experience with Pega, low-code/no-code platforms, workflow automation, process modeling, RPA, AI-enabled reporting, or decision-support concepts is a plus.
• Working knowledge of usability, accessibility, human-centered design, stakeholder engagement, or workflow simplification is beneficial.
• Relevant BPM, UX, Agile, process improvement, human-centered design, or automation certifications are preferred, but not required.
EDUCATION:
• Bachelor's degree in Business Administration, Information Systems, Human-Computer Interaction, Design, Computer Science, Engineering, or a related discipline, or equivalent experience.
CLEARANCE:
• Must be able to obtain and maintain a Public Trust clearance.
WORK LOCATION:
• Remote
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
This position requires U.S. citizenship or Greencard.
This position is contingent upon contract award.
Technatomy Corporation is an Equal Opportunity Employer. It is the policy of Technatomy Corporation to afford equal employment opportunity regardless of race, color, religion, national origin, sex, age, marital status, disability or veteran status, or any other status protected by applicable law.
Location Remote
Job Code 26-078
# of Openings 1
At Technatomy, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer's success. We provide solutions to agencies and entities including the Department of Veterans Affairs, Department of War, Defense Logistics Agency, National Institute of Health, and more. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
If this sounds like an environment where you can thrive, keep reading !
We are seeking an experienced BPM/UX/AI Workflow Specialist to support business process modeling, user experience design, workflow analysis, AI-enabled reporting concepts, and adoption support for an enterprise SaaS modernization effort within the Department of Veterans Affairs. This role helps define how users interact with a Pega-based solution supporting PPBE, budget, acquisition, approval, reporting, and auditability processes. The BPM/UX/AI Workflow Specialist works with stakeholders, Product Owners, Scrum Masters, architects, developers, data resources, testers, trainers, and change management teams to document current and future workflows, improve usability, support AI/report generator requirements, and ensure the solution reflects real operational needs while remaining configurable, traceable, and user-centered.
DUTIES AND RESPONSIBILITIES:
• Conduct business process analysis and modeling for PPBE, budget, acquisition, approval, reporting, workflow, and compliance processes.
• Develop current-state and future-state process models, workflow diagrams, user journeys, use case inputs, and role-based interaction documentation.
• Support stakeholder workshops, discovery sessions, usability reviews, and workflow validation discussions.
• Collaborate with Product Owners, Scrum Masters, and business analysts to translate process needs into user stories, acceptance criteria, workflow requirements, and sprint-ready backlog items.
• Work with architects and Pega engineers to ensure workflow designs can be implemented within Pega configuration guardrails and approved solution architecture.
• Support user experience analysis, screen flow review, content organization, navigation recommendations, and usability improvements.
• Support AI/report generator enablement by helping define report-use cases, narrative generation needs, template logic, data selection rules, human-in-the-loop review points, and workflow-integrated reporting concepts.
• Ensure workflow and UX recommendations support auditability, traceability, accessibility, role-based access, and operational consistency.
• Support training and OCM resources by providing workflow context, role-based process information, job impact analysis, user readiness inputs, and adoption considerations.
• Participate in sprint demonstrations, design reviews, UAT readiness activities, and stakeholder feedback sessions.
• Support test teams by clarifying expected workflow behavior, usability expectations, acceptance conditions, and process-related defects.
• Identify opportunities for workflow simplification, automation, checklist automation, process standardization, and user adoption improvement.
• Maintain process models, UX notes, workflow documentation, AI/reporting support artifacts, and stakeholder feedback materials in approved repositories.
KNOWLEDGE AND SKILLS REQUIRED:
• 5+ years of progressive experience in business process modeling, UX analysis, workflow design, business analysis, human-centered design, or process improvement for software or systems delivery.
• Experience documenting current-state and future-state workflows, process maps, use cases, user journeys, requirements, and stakeholder needs.
• Familiarity with BPMN 2.0, process modeling tools, workflow analysis, case management concepts, or low-code/no-code delivery approaches.
• Practical understanding of usability, accessibility, user-centered design, role-based workflows, and stakeholder validation methods.
• Experience working in Agile delivery environments with Product Owners, Scrum Masters, developers, testers, and training/change management teams.
• Ability to translate complex business processes into clear workflow requirements, user stories, acceptance criteria, and implementation guidance.
• Familiarity with AI-enabled reporting, natural language generation concepts, configurable templates, data-driven reports, or automation use cases.
• Strong facilitation, analytical, documentation, and communication skills.
• Ability to work effectively with business stakeholders, technical teams, and Government customers.
• Ability to manage multiple workflow areas, stakeholder inputs, and documentation priorities in a remote environment.
KNOWLEDGE AND SKILLS DESIRED:
• Exposure to Federal, state, health, financial, or other regulated business environments is beneficial; Department of Veterans Affairs experience is a plus but not required.
• Familiarity with financial management, acquisition, budget, reporting, workflow, case management, or business process transformation is valued.
• Experience with Pega, low-code/no-code platforms, workflow automation, process modeling, RPA, AI-enabled reporting, or decision-support concepts is a plus.
• Working knowledge of usability, accessibility, human-centered design, stakeholder engagement, or workflow simplification is beneficial.
• Relevant BPM, UX, Agile, process improvement, human-centered design, or automation certifications are preferred, but not required.
EDUCATION:
• Bachelor's degree in Business Administration, Information Systems, Human-Computer Interaction, Design, Computer Science, Engineering, or a related discipline, or equivalent experience.
CLEARANCE:
• Must be able to obtain and maintain a Public Trust clearance.
WORK LOCATION:
• Remote
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
This position requires U.S. citizenship or Greencard.
This position is contingent upon contract award.
Technatomy Corporation is an Equal Opportunity Employer. It is the policy of Technatomy Corporation to afford equal employment opportunity regardless of race, color, religion, national origin, sex, age, marital status, disability or veteran status, or any other status protected by applicable law.
group id: 10181062