Media Center Coordinator

Responsibilities

Media Center (MC) facilities are multimedia presentation and collaboration facilities comprised of a variety of meetings tools and technologies for customers to use, that include video teleconferencing (VTC). A MC Meeting Facilitator is a frontline customer service engagement position. The primary function of this position is to operate a Media Center facility, accept and schedule reservations, assist in the facilitation of MC meetings, and to identify and report facility/system/network problems. This a full time position residing at a customer site.

Requirements

• Open facility, power up equipment and conduct operational verification testing each morning
• Prepare facility to accommodate specific meeting requirements
• Operate facility equipment during meetings as required
• Facilitate the coordination and scheduling of Media Center resources
• Interact with counterparts at other locations to support facility meetings
• Function as a facilitator to support user needs before, during and between meetings
• Sanitize meeting surfaces after each use and ensure meeting space is clean
• Report facility, system and network outages
• Follow security policies and procedures
• Ensure site standard operating procedures, meeting schedules, and user documentation is current and complete
• Update, maintain and publish site usage statistics
• Provide facility support to technical personnel engaged in testing or maintaining site
• Shift 40 hour work week to support after-hours and an occasional weekend meeting
• Shut down and secure facility at the end of the day
• Perform other duties as required

Qualifications

Required

• HS 0-1 Year
• Must be able to obtain a Secret level security clearance
• Possess good customer service and communication skills
• Capable of being trained to learn and operate the equipment in each facility
• Strong communications and interpersonal skills, detailed oriented, a good command of the language and a high school education, as a minimum, are required
• Ability to liaise as a member of a very dynamic team
• Possess basic computer skills and experience using Microsoft Office Suite and Outlook email applications

Preferred

• Operational knowledge of audio-visual systems and VTC systems desired

Equal Pay Act

This is the projected compensation range for this position. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, Arcfield invests in its employees beyond just compensation. Arcfield 's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long-Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.Min: $29,891.60Max: $51,975.69
EEO Statement

We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.