Salesforce Business Analyst (REMOTE)

Zachary Piper Solutions is looking for a Salesforce Business Analyst to join a large healthcare program in the federal space. This is a 100% remote position working EST hours.

Essential Duties of the Salesforce Business Analyst:

• Designing Salesforce solutions, creating and refining complex data models, working with external integration, automating business processes, and working on additional custom functionality to meet the business needs.
• Acting as the liaison between our customers, vendors, and the application development team, including communications of business process analysis through documentation.
• Performing fit-gap analysis between Salesforce functionality and customer requirements.
• Developing, documenting, and providing technical review and validation of user stories and to-be process flows based on business requirements to support the design and development of Salesforce solutions.
• Working collaboratively with team members to design a solution that will meet business requirements and fulfill user stories.

Qualifications of the Salesforce Business Analyst:

• 6+ years of experience working with business processes and re-engineering
• 5+ years of experience capturing requirements and writing using the Gherkin method
• 3+ years of experience capturing and writing user stories
• 3+ or more years of business processes and business analysis experience in a system engineering or software application environment
• Possess Valid Salesforce certification, such as Salesforce Business Analyst (preferred), Salesforce Certified Administrator, or Salesforce Experience Cloud Consultant.
• Must be eligible to obtain and maintain Public Trust clearance in the future.

Compensation for the Salesforce Business Analyst:

• $100,000 - $120,000 (based on experience)
• 100% Remote
• Comprehensive benefit package; Cigna Medical, Cigna Dental, Vision, 401k w/ ADP, PTO, paid holidays, Sick Leave as required by law, paid holidays

This job opens for applications on 5/4/2026. Applications for this job will be accepted for at least 30 days from the posting date.

#LI-LS3 #LI-REMOTE

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