Technical Writing Team Lead

Description

SAIC is seeking qualified applicants to support a cutting-edge data, analytics, and AI platform. Roles include managing customer relationships, service portfolio and catalog management, software engineering & development, data/AI engineering, IT systems operations, and use case intake and analytics for DoW enterprise-scale mission objectives expected in Spring/Summer 2026.

Positions are contingent pending contract award.

A majority of the opportunities are in the Washington DC Metropolitan Area (WDCMA). Some work may be performed remotely, subject to Government approval.

Job Responsibilities:

• Lead the technical writing team in developing, maintaining, and updating key program documentation, including the Project Management Plan, Quality Management Plan, and Operations Plans.
• Develop and maintain the Customer Success Operations Plan (CSOP), Cybersecurity Operations Plan (CYP), and all supporting documentation.
• Partner with Government stakeholders to define, establish, and maintain service levels for major WDP services.
• Draft, edit, and publish technical documents such as:
  • Equipment manuals
  • SOPs
  • Operational instructions
  • Appendices
  • User-facing materials
• Support updates to the Software Engineering Plan (SWP).
• Maintain and organize documentation within the WDP Knowledge Management system, ensuring accuracy, accessibility, and alignment with program updates.
• Produce clear, comprehensive technical documentation and assist with layout or formatting as needed.
• May assist in layout work.

Qualifications

Education and Experience: Bachelors & 5+ years of related experience, Masters & 3+ years of experience, or PhD with 1 year experience

Knowledge, Skills, Abilities, and Competencies:

• Proficiency in technical writing, editing, and publication of complex documents.
• Ability to lead and oversee teams producing technical documentation.
• Skill in developing and maintaining program documentation (PMP, QMP, Operations Plans, CSOP, CYP).
• Knowledge of documentation standards, version control, and configuration management.
• Skill in organizing, maintaining, and governing large-scale documentation repositories.
• Ability to present technical information clearly for diverse audiences.
• Capability to assist with formatting, structure, and layout of technical documents.