user avatar

Customer Success Engineer [$305k/yr+] TS/SCI-FS Poly

SYSTOLIC

Posted today

Job Requirements

Annapolis Junction, MD
Intel Agency (NSA, CIA, FBI, etc) Full Scope Polygraph
Senior Level Career (10+ yrs experience)
Salary not specified
Join Premium to unlock estimated salaries

Job Description

Candidates must already possess an active Top Secret/SCI w/ Full Scope Polygraph to be considered.

Summary:
• Step into a high-impact, customer-facing role where your technical expertise drives user success. You will troubleshoot complex issues, support clients directly, and leverage backend systems to deliver solutions. (ServiceNow experience is a major plus!)
• Leverage 14+ years of experience to drive advanced system solutions and maintain operational excellence.

Qualifications & Compensation:
Degree: Technical bachelor's degree or equivalent experience
Years of experience: 14+ years
Salary: $305k+ yearly compensation
• Required Certification: DoD 8570 IAT Level II

Job Description:
• Perform full lifecycle systems engineering activities, including requirements analysis, design, integration, and testing of complex systems.
• Implement and manage system security controls, policies, and procedures in accordance with industry best practices and compliance standards.
• Conduct comprehensive security assessments, vulnerability management, and risk mitigation strategies to protect system integrity.
• Ensure continuous adherence to DoD 8570 IAT Level II certification requirements and other relevant security guidelines.
• Provide expert guidance on system accreditation processes and authorization efforts.
• Troubleshoot and resolve complex technical issues related to system functionality and security.
• Develop and maintain detailed technical documentation, including system architectures, security plans, and operational procedures.
• Drive initiatives for system performance optimization, reliability, and continuous improvement.

About SYSTOLIC:

SYSTOLIC is dedicated to giving our employees the best possible company experience so that they can focus on providing outstanding support to their customer’s mission. Our company is founded on integrity, enthusiasm, and a relentless commitment to supporting the Intelligence Community. You can learn more about us and submit an application to be considered against our current and future openings at https://systolic.com.

To learn about our compensation ranges, visit our Pay Transparency page at: https://systolic.com/pay-transparency
group id: 10527119