Job Requirements
Intel Agency (NSA, CIA, FBI, etc) CI Polygraph
Career Level not specified
Salary not specified
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Job Description
Job Type
Full-time
Description
Systems Engineer- SME
At Celestar, a B&A Company, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful customer deliveries since 1988. We believe in ensuring our employees feel deeply connected to us, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers who combine mindset, vision, and experience to drive value - not only for us as an organization, but also for the clients we support. We promote a collaborative culture with our clients and with each other as one team working towards a common vision. We'd love for you to join our team!
Job Summary
Celestar, a B&A Company, is seeking a Systems Engineer- SME to support the Defense Intelligence Agency (DIA) under the Analysis & Production Community of Interest (A&P COI). The primary place of performance will be in the National Capital Region (Annapolis Junction, MD; Washington, DC; or Reston, VA). If interested and meet ALL the required qualifications and active clearance level, we encourage you to apply for this rewarding and impactful opportunity
Responsibilities
Education and Experience
Desired Skills
Security Clearance
More About Celestar, a B&A Company:
Notable Clients
Celestar, a B&A Company, has grown into a trusted provider of exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include the Department of Homeland Security, U.S. Customs and Border Protection, the U.S. Senate, the U.S. Courts, the U.S. Census Bureau, the U.S. Navy, and more.
Benefits and Programs
Celestar, a B&A Company, is proud to offer three robust individual and family medical plans to full-time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, sponsored training and certifications, pet insurance benefits, commuter transit benefits, and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution.
B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:
At Celestar, a B&A Company, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. We emphasize charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and more. In recognition of all these efforts, B&A has been named a recipient of the Companies as Responsive Employers (CARE) award by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for the Outstanding Corporate Citizenship Award.
EEO
Celestar, a B&A Company, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We comply with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites), and all other locations where B&A is providing services, and to all work-related activities.
Celestar, a B&A Company, participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.
Full-time
Description
Systems Engineer- SME
At Celestar, a B&A Company, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful customer deliveries since 1988. We believe in ensuring our employees feel deeply connected to us, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers who combine mindset, vision, and experience to drive value - not only for us as an organization, but also for the clients we support. We promote a collaborative culture with our clients and with each other as one team working towards a common vision. We'd love for you to join our team!
Job Summary
Celestar, a B&A Company, is seeking a Systems Engineer- SME to support the Defense Intelligence Agency (DIA) under the Analysis & Production Community of Interest (A&P COI). The primary place of performance will be in the National Capital Region (Annapolis Junction, MD; Washington, DC; or Reston, VA). If interested and meet ALL the required qualifications and active clearance level, we encourage you to apply for this rewarding and impactful opportunity
Responsibilities
- As a Systems Engineer, you will be the POC for any issues, training, and engagement with various platforms.
- Brief users at training sessions and customers as required
- Provide Help Desk support for users, including access issues, feature questions, and issue triage during core support hours.
- You will be responsible for testing upgrades, helping communities build on the platforms, and engaging with customers.
- You will serve as a resource on IC Spaces capabilities, configurations, and use cases for analysts, collectors, and other personnel.
- Train and brief users at all levels (working up to senior leadership) through webinars, documentation, and live briefings.
- Actively engage communities by answering questions, monitoring discussions, and promoting constructive participation.
- Build, support, and improve community groups; identify community owners and recommend structural or usability improvements.
- Capture, document, and communicate user requirements; submit, review, and provide feedback on enhancement and bug tickets.
- Track and report community support metrics, help desk activity, and weekly recurring program reports.
Education and Experience
- HS Diploma/GED.
- 9 years of experience in Systems or IT-related roles or a highly related field of work with similar scope and responsibilities.
- A Bachelor's degree may be substituted for 4 years of experience, and a Master's Degree may be substituted for 6 years of experience.
Desired Skills
- Strong oral and written communication skills, including experience briefing and training diverse audiences.
- Self-starter and motivated learner with the ability to quickly learn new platforms, tools, and technologies.
- Knowledge of community management concepts and best practices.
- Familiarity with the Intelligence Community mission, intelligence cycle, or similar enterprise collaboration environments.
- Ability to troubleshoot issues, coordinate with stakeholders, and "firefight" service or platform problems.
- Experience engaging users in online collaboration platforms and moderating forums or communities.
- Proficiency with Microsoft Office tools.
- Basic, working knowledge (or ability to learn) HTML, CSS, and JavaScript to support simple page design and user assistance.
Security Clearance
- Active TS/SCI with a Current CI Poly (within the last 5 years)
More About Celestar, a B&A Company:
Notable Clients
Celestar, a B&A Company, has grown into a trusted provider of exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include the Department of Homeland Security, U.S. Customs and Border Protection, the U.S. Senate, the U.S. Courts, the U.S. Census Bureau, the U.S. Navy, and more.
Benefits and Programs
Celestar, a B&A Company, is proud to offer three robust individual and family medical plans to full-time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, sponsored training and certifications, pet insurance benefits, commuter transit benefits, and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution.
B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:
- The Cares program: 30/60/90-day wellness check-ins, personal development, financial management, stress management seminars, and more
- A formal mentorship program
- Job shadowing and cross-training opportunities
- Brand Ambassador program
- Employee Assistance Program (EAP) - Access to various support resources, including counseling, legal guidance, financial planning, and more
- Monthly teambuilding events
- Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more
At Celestar, a B&A Company, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. We emphasize charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and more. In recognition of all these efforts, B&A has been named a recipient of the Companies as Responsive Employers (CARE) award by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for the Outstanding Corporate Citizenship Award.
EEO
Celestar, a B&A Company, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We comply with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites), and all other locations where B&A is providing services, and to all work-related activities.
Celestar, a B&A Company, participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.
group id: RTL61152