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Cisco UC Engineer

GovCIO

Posted today

Job Requirements

Hampton, VA
Top Secret/SCI Polygraph Unspecified
Career Level not specified
$125,000 - $135,000

Job Description

GovCIO is currently hiring for an Cisco UC Engineer to support modernization efforts. This position will be located in Langley AFB in Hampton, VA and will be a full time onsite position.

Responsibilities

We are seeking a skilled Cisco Unified Communications (UC) Engineer to design, implement, and support enterprise collaboration and voice solutions. This role is responsible for maintaining high-availability UC platforms, delivering reliable voice and video services, and ensuring seamless communication across the enterprise. The ideal candidate has deep expertise in Cisco UC technologies and thrives in fast-paced, mission-critical environments.

• Design, configure, and maintain Cisco Unified Communications solutions, including CUCM, Unity Connection, Cisco IM&P, and Webex platforms
• Support enterprise voice, video, and collaboration services including SIP, QoS, call routing, and dial plan management
• Manage Cisco gateways, SBCs, and voice gateways (CUBE, ISR/ASR platforms)
• Troubleshoot and resolve issues related to call quality, call routing, voicemail, conferencing, and device registration
• Deploy and support Cisco Jabber, Webex devices, and Room/Desk systems
• Perform UC upgrades, patching, clustering, and system integrations
• Collaborate with networking, security, and infrastructure teams to ensure optimal UC performance and security
• Develop and maintain documentation including system diagrams, configuration standards, runbooks, and operational procedures
• Provide technical guidance and support to operations teams and end users
• Assist with capacity planning, performance analysis, and UC system optimization

Qualifications

High School with 9+ years (or commensurate experience)

Required Skills and Experience
  • Clearance Required: TS/SCI
  • Strong experience with Cisco UC technologies: CUCM, Unity Connection, IM&P, Expressway, Webex
  • Solid understanding of SIP, RTP, MGCP, QoS, and VoIP protocols
  • Experience with Cisco CUBE, voice gateways, and SRST configuration
  • Proficiency with dial plan design, call routing, and numbering plans
  • Familiarity with video conferencing systems and multi-site collaboration solutions
  • Experience with hybrid environments and enterprise IT solutions
  • DoD 8570.01-M IAT Level II certification (Security+ CE, CCNA-Security, CySA+,CND)


Preferred Skills and Experience
  • Strong troubleshooting and analytical skills
  • Ability to document systems, configurations, and standards clearly
  • Excellent communication and cross-team collaboration skills
  • Relevant certifications preferred (CCNP Collaboration, CCIE Collaboration, or equivalent)
  • Experience with DoD NIPR, SIPR and JWICS Networks


#NSS

#DL

#NSS

#DL

Posted Salary Range

USD $125,000.00 - USD $135,000.00 /Yr.
group id: 10384469

After the acquisition of Salient CRGT, we're excited to introduce the new GovCIO. As we evolve towards our next phase as a company, we’ve refreshed our brand to better position ourselves in the government marketplace.

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About Us
GovCIO was founded with a single purpose-To Transform Government IT. Our expert teams apply groundbreaking IT solutions to optimize government agencies’ daily operations so they can focus on serving our citizens. We want to make a difference, so we’ve built an inclusive work culture to fuel this mission. Various skills and perspectives make us better problem solvers and creators. We’re changing the face of IT-from our diverse staff to the end-products we develop and we want you on our team!
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GovCIO Jobs


Clearance Level
Top Secret/SCI
Employer
GovCIO