Sales Solutions Engineer

Sales Solutions Engineer

Hybrid (Rockville, MD) with occasional travel to customer sites and trade shows

Salary: $125k plus quarterly bonus based on new bookings

Role Overview:

PTFS is seeking a Sales Solutions Engineer to serve as a core technical member of our pre‑sales and post‑sales customer lifecycle. This role supports sales, engineering, proposals, and delivery, for federal (DoD, Civil, Intel) customers with enterprise content management (ECM) software, digitization services, and secure cloud and on‑prem deployment models.

The Sales Solutions Engineer ensures sales staff are well‑supported technically and supports lead nurturing, technical discovery and demonstrations, and produces clear, actionable requirements for the Engineering team. The Sales Solutions Engineer maintains demo environments, develops solution architectures, maintains reusable proposal language, and helps to develop/enhance an efficient AI proposal solution. Equally important, they feed real‑world customer and field intelligence back to Product and Engineering, sharpening the roadmap and helping the organization build the right capabilities at the right time.

The ideal candidate will be comfortable presenting to federal IT, security, information/data, and mission stakeholders, can translate requirements into clear technical solutions and narratives, and will demonstrate attention to detail to ensure that all tasks and opportunities are followed up timely.

Key Responsibilities:

Pre‑Sales & Technical Sales Support

• Serve as the technical lead during pre‑sales activities, supporting Sales and Business Development.

• Conduct technical discovery with federal agencies to understand mission, data, security, and operational requirements.

• Design and articulate solution architectures that combine software, digitization services, and deployment models (on premise and cloud).

• Lead or co‑lead customer technical presentations and discussions (IT, security, records management, AI).

• Occasional travel to trade shows or events both locally and out of state.

Product Demos

• Develop and deliver live product demonstrations, focus on information management, tailored to customer use cases and requirements, including:

• Customize demo environments, scripts, and datasets to align with agency missions and RFP/RFI requirements.

• Continuously improve demo assets in coordination with Sales and Engineering.

Proposal & Capture Support

• Help write and/or significantly contribute to technical proposal sections, including:

• Support business development and proposal teams with RFXs, and white papers.

• Develop customer use case Past Performance documents.

Post‑Sale Transition & Account Support

• Support post‑award handoff from Sales to Delivery/Implementation teams.

• Participate in sales to operations handover meetings to ensure the operations team has a clear technical understanding of what was proposed.

• Serve as a trusted technical point of contact for early implementation phases.

• Provide ongoing account support limited to helping to understand and resolve project challenges, roadmap discussions, and contract expansion and upsell opportunities.

Required Qualifications:

• 5+ years of experience in an Engineering, Solutions Engineer, Solutions Architect, Sales Engineer, or Technical Pre‑Sales role.

• Experience supporting U.S. Federal Government customers and understanding of procurement cycles (civilian, DoD, or IC).

• Demonstrated ability with: run live technical demos, writing technical proposal content, communicating complex solutions to non‑technical stakeholders

• Familiarity with one or more of the following: enterprise software, information management platforms, geospatial data management, enterprise content management, records management, AI/ML platforms, declassification/FOIA applications, digitization workflows or search solutions.

• Ability to develop PTFS COTS product solution architectures and workflows clearly for proposals and customer discussions.

• Comfortable working with long (12+ months) complex procurement cycles.

• Strong written and verbal communication skills.

Preferred Qualifications:

• Experience with government contracting and federal IT standards such as FedRAMP, NIST 800‑53, DISA SRG IL4/5/6 and federal security and ATO discussions.

• Prior exposure to content management solutions, information management, and federal records management systems and/or services.

• Familiarity with Salesforce, ZoomInfo, or similar sales enablement tools.

• Ability to obtain a DoD security clearance.

Benefits:

• 15 days paid time off per year
• 11 paid holidays per year
• Medical, Dental & Vision
• 401(k) Plan with matching
• Tuition assistance
• Disability insurance
• Referral Bonuses