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SASMO Software Support Representative, Fort Eustis, VA (Secret C

General Dynamics Information Technology

Posted today

Job Requirements

Fort Eustis, VA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

ENGINEERING TECHNICIAN IIIGDIT has an opportunity to support the Sustainment Automation Support Management Office (SASMO) Family of Systems as a Software Support Representative at Fort Eustis, VA. Must have a current and active Secret Clearance.Meaningful work and impact:
  • CASI/VSAT configuration, troubleshooting, and operation are needed for this position.
  • Provides field support for the Army Logistics Information Systems (LIS) at Unit or Installation level Support activities.
  • Provides over the shoulder technical assistance or training, troubleshooting, software installation, software updates, and software fixes.
  • Capable of performing software, hardware, network troubleshooting, problem identification, and resolution.
  • Assists Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations.
  • Performing analysis of system operations.
What you'll need to be successful:
  • AA/AS, 3+ years' experience (2 years of experience in lieu of degree).
  • Must have a current and active secret clearance.
  • Must have Security+ CE certification
  • Must have CASI/VSAT configuration, troubleshooting, and operation experience.
  • Must have Microsoft Windows/Linux/VMWare server and client software, patching, upgrading, and maintenance experience.
  • Have a basic understanding of networking principles and system network configuration.
  • Has a basic knowledge of client and server software interaction including web-based application design, support, and integration.
  • Willing to travel to other customer locations
Military experience is desired but not required. (Target MOS: 25B Series or 92A)Familiar with the following Systems:
  • Global Combat Support Systems-Army (GCSS-A)
  • Army Food Management Information System (AFMIS)
  • Combat Service Support Very Small Aperture Terminal (CSS VSAT)
  • Combat Service Support Automated Information Systems Interface (CAISI)
  • Transportation Coordinator's Automated Information for Movement System II (TC- AIMS II)
  • Cargo Movement Operations System (CMOS)
  • Desktop Touch Support for Admin Computer Systems.


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