Systems Engineer

Description:
Onsite in Washington, DC

Our client is a premier technology integrator delivering technical, engineering, intelligence, and enterprise IT solutions. The organization designs, develops, and sustains offerings that support diplomatic missions, defense requirements, and exploration from the ocean floor to outer space. With diversified contracts and global network integration expertise, it provides end-to-end capabilities with a commitment to ethical performance and integrity.

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70.00 to $78.00/hr. w2

Responsibilities:
Responsibilities

• Work full-time onsite at DOT HQ in Washington, DC, covering a later daily shift ending between 5 pm and 7 pm.
• Support server infrastructure in a 24x7 on-call escalation rotation once every 2 to 3 months.
• Identify and implement opportunities to improve service delivery through automation and scripting.
• Oversee daily system monitoring, verify integrity and availability of hardware and systems, and review logs and scheduled jobs.
• Serve as an escalation point for application support and troubleshooting across complex production issues.
• Provision, patch, and manage the server environment, including vulnerability remediation.
• Provide technical expertise to prevent service degradation and restore service during outages.
• Perform root cause analysis and problem management for Windows systems and tools.
• Improve processes through solutions to recurring problems and enhancements to documentation.
• Support new enterprise systems and engineering solutions to address existing issues.
• Create and maintain system documentation for domain technologies, including installation, configuration, and troubleshooting.

Experience Requirements:
Experience Requirements

• Experience managing environments of 2000+ servers across multiple field sites.
• Experience leading cross-team troubleshooting calls using a multi-discipline approach.
• Extensive knowledge of multi-vendor server operating systems.
• Demonstrated experience in enterprise Windows operations and engineering.
• Expert-level Microsoft Server administration.
• Expert-level scripting with Microsoft Graph, PowerShell, and VBScript.
• Expert-level Windows Server 2019 to 2022.
• Expert-level VMware vSphere and Hyper-V virtualization.
• Senior-level Active Directory and Microsoft Entra.
• Experience performing root cause analysis, risk identification, and risk mitigation.
• Ability to collaborate effectively with strong interpersonal skills.
• Experience in a fast tempo ITSM support environment.
• IT Service Management services delivery to the US Government (preferred).
• Microsoft certifications such as Windows Server Hybrid Administrator Associate, Endpoint Administrator Associate, Azure Fundamentals, Azure Administrator Associate, or MS365 Certified Administrator Expert (preferred).
• AWS or Azure cloud certifications (preferred).
• VMware certifications (preferred).
• Google certifications or experience with Google Workspace deployment and implementation (preferred).
• ServiceNow ITSM platform experience (preferred).
• Knowledge of DISA STIG and CIS Benchmarks for Microsoft Windows servers (preferred).
• Intune experience with co-management across Microsoft Intune and SCCM/MECM (preferred).
• Knowledge of PKI technologies including DigiCert, Sectigo, and KeyFactor, and certificate issuance and management solutions (preferred).
• Additional professional IT or Project Management certifications (preferred).

Education Requirements:
Education Requirements

• Microsoft certifications such as Windows Server Hybrid Administrator Associate, Endpoint Administrator Associate, Azure Fundamentals, Azure Administrator Associate, or MS365 Certified Administrator Expert.
• AWS or Azure cloud certifications.
• VMware certifications.
• Google certifications related to Google Workspace.
• Any additional professional IT or Project Management certifications.