Job Requirements
Alexandria, VA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Position Description & Qualifications
Serco is excited to continue supporting the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment.
Our Senior Configuration Manager, located in Crystal City, VA, supports the F-35 JPO Directorate of Acquisition and Affordability (DA&A). Team members are responsible for providing support in DA&A by managing JPO functions as they relate to business operations, foreign compliance, process improvement, affordability, requirements, and acquisition. The Senior Configuration Manager supports in the management and approval of configuration management/data management by the Joint Capability Requirements Board (JCRB) and the Joint Capability Control Board (JCCB).
You will be part of a dynamic team of F-35 JPO staff at Crystal City, VA who work closely with the customer and other key F-35 National Security and Allied stakeholders to deliver quality F-35 systems.
In this role as a Configuration Management Analyst, you will:
As the CM Team Lead:
To be successful in this roll, you will have:
Additional desired experience and skills:
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
Serco is excited to continue supporting the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment.
Our Senior Configuration Manager, located in Crystal City, VA, supports the F-35 JPO Directorate of Acquisition and Affordability (DA&A). Team members are responsible for providing support in DA&A by managing JPO functions as they relate to business operations, foreign compliance, process improvement, affordability, requirements, and acquisition. The Senior Configuration Manager supports in the management and approval of configuration management/data management by the Joint Capability Requirements Board (JCRB) and the Joint Capability Control Board (JCCB).
You will be part of a dynamic team of F-35 JPO staff at Crystal City, VA who work closely with the customer and other key F-35 National Security and Allied stakeholders to deliver quality F-35 systems.
In this role as a Configuration Management Analyst, you will:
- Attend and/or administer F-35 technical meetings (virtual and site meetings).
- Provide data recording and analysis of F-35 configuration.
- Develop written guidance and procedures for file management in accordance with AFI.
- Provide other deliverables as directed by the CM Government Lead.
- Provides detailed documentation management of the F-35.
- Review and provide analysis of air system change management to include modifications, action requests (AR), software problem and anomaly report (SPAR), deficiency report (DR) and change requests (CR) and track as they progress through contractor and government approval boards.
- Assist Systems Engineer in the analysis of all contractor provided design documentation. Supports and manages the coordination of these actions with USAF agencies to develop a single service position to the Joint Strike Fighter Program Office (JSFPO).
- Support preparation of both Unclassified and Classified F-35 briefings to General Officer level USAF stakeholders as directed by the Government Lead.
- Review and comment on JPO databases to include CMPro. Develop and maintain file management system for historical tracking in accordance with AFI.
As the CM Team Lead:
- Leadership & Team Management:
- Ability to lead, mentor, and develop a team of 10+ personnel in a structured environment
- Experience setting priorities, assigning workload, and balancing team capacity across competing demands
- Proven ability to build a collaborative, accountable, and high-performing team culture
- Conflict resolution and employee performance management (coaching, feedback, corrective actions if needed)
- Operational & Program Management:
- Strong organizational skills to manage multiple configuration management (CM) activities simultaneously
- Experience developing and enforcing processes, standard operating procedures (SOPs), and workflows
- Ability to track team performance metrics and ensure deliverables meet schedule, cost, and quality expectations
- Risk identification and mitigation related to CM processes and team execution
- Communication & Stakeholder Engagement
- Ability to clearly communicate direction, expectations, and priorities to a diverse team
- Experience interfacing with senior leadership, customers, and cross-functional teams
- Strong written communication for reporting status, issues, and recommendations
- Ability to translate technical CM issues into actionable insights for leadership
- Personnel & Resource Management
- Experience with staffing, onboarding, and training team members
- Ability to forecast resource needs and adjust team structure as required
- Time management and delegation skills to maximize team productivity.
To be successful in this roll, you will have:
- The ability to provide onsite support at the F-35 Joint Program Office (JPO) located at Crystal City, VA no less than 2-days per week, each week up to 5x/week per the needs of the Customer. Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager. (Your onsite days in JPO office including ad hoc meetings may increase to support the needs of the customer.)
- An active DoD Secret security clearance.
- A Master's degree and a minimum of 4 years (required) out of the prior 8 years (desired) of program experience includes aircraft systems configuration management.
- Or a Bachelor's degree and 12 years of program management experience includes aircraft systems configuration management
- Experience in program management, technical or business analysis discipline
- Demonstrated program experience in the configuration management process must include: configuration identification, control, audit, and status; DOD configuration management policies, procedures, review cycles, instructions and standards; engineering change proposal evaluations.
- Demonstrated CM experience with development, production, ancillary equipment, ground support equipment, test & evaluation, and fleet operations of a DoD and international acquisition aircraft program.
- Experience evaluating Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents.
- Demonstrated experience in providing guidance and assistance in configuration management and change control and ensuring that all Class I (Major) changes and variances are properly processed and dispositioned.
- Demonstrated experience in collecting and maintaining process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures.
- The ability to travel up to 10%.
- Key Position Resume approval is required by the Customer.
Additional desired experience and skills:
- Experience in CMPro.
- Thorough knowledge of all MS Office (TEAMS, Word, Excel, PowerPoint, Outlook, Access).
- Possess skills necessary to be an effective Team Lead.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
group id: 10118317
