Job Requirements
Remote Fairfax, VA
Public Trust Polygraph not specified
Mid Level Career (5+ yrs experience)
Salary not specified
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Job Description
Position Title: [Contingent] AutoRabit Salesforce Customer Success Engineer
Job Description DISCLAIMER: This position is in support of a current government proposal. Employment is contingent upon contract award to phia, LLC.
Status: Proposal - Contingent upon Award
Location: Remote – Occasional in person meetings in Northern Virginia/National Capital Region
Focus Areas: Automated Release Management (ARM), CodeScan (SAST), and GUARD (Compliance/Security)
Overview
At phia we hire talented and passionate people who are focused on collaborative, meaningful work, providing technical and operational subject matter expertise and support services to our partners and clients. phia is seeking a mission-driven Customer Success & DevSecOps Engineer to act as a dedicated technical partner for our enterprise deployments. In this role, you aren’t just "support"—you are an embedded integration expert.
You will ensure that AutoRABIT’s suite of products (ARM, CodeScan, and GUARD) are seamlessly integrated into our client’s mission-critical workflows, driving technical excellence and DevSecOps maturity.
What You’ll Do
• Dedicated Product Stewardship: Provide deep-dive technical support and integration leadership for one of our core product pillars (ARM, CodeScan, or GUARD) within a dedicated team structure.
• DevSecOps Integration: Configure and optimize CI/CD pipelines to automate Salesforce deployments using ARM (Automated Release Management).
• Code Quality & Security: Implement and manage CodeScan to automate static code analysis (SAST), helping developers identify and fix vulnerabilities before they reach production.
• Security Posture Management: Utilize GUARD to monitor Salesforce configurations, enforce security policies (HIPAA, GDPR, SOC 2, NIST, FISMA), and automate remediation of misconfigurations.
• Cross-Platform Orchestration: Manage integrations between AutoRABIT products and the broader tech stack, including Git repositories, Jira, and Salesforce DX.
• Mission Enablement: Act as a bridge between technical requirements and mission goals, ensuring the tools work at peak efficiency to reduce downtime and technical debt.
Who You Are
• Salesforce Expertise: Deep understanding of the Salesforce ecosystem, including Metadata API, Salesforce DX (SFDX), and sandbox management.
• DevSecOps Mastery: Proven experience with CI/CD processes, version control (Git), and automated deployment strategies.
• Technical Integration: Ability to troubleshoot complex platform integrations and API-driven workflows.
• Security & Compliance: Experience with Static Application Security Testing (SAST) and Cloud Security Posture Management (CSPM).
• Problem Solver: A "Customer Success" mindset—the ability to diagnose a bottleneck and engineer a solution that aligns with the client's operational tempo.
Preferred Skills
• Department of Veteran Affairs experience and similar federal government support.
• Familiarity with Apex, Visualforce, and Lightning Web Components (LWC).
• Experience with regulatory frameworks (FedRAMP, NIST, or similar).
• Experience using AutoRABIT products specifically.
Required Education + Experience
• Education: Bachelor’s Degree preferred (Experience can be substituted for education)
• Experience: 5+ years in DevSecOps and Salesforce.
• Clearance: Public Trust / Suitability.
GENERAL PROGRAM REQUIREMENTS:
• Citizenship: Must be a U.S. Citizen.
• Work Hours: Core daytime hours determined with customer; Monday thru Friday; Potential for on-call
• Work Location: Remote with in person meetings in National Capital Region (NCR) / Northern Virginia Offices
• Travel: Minimal travel may be required to support occasional in office meetings in the NVA/NCR offices.
Who We Are
phia LLC ("phia") is a Northern Virginia based, small business established in 2011 with focus in Cyber Intelligence, Cyber Security/Defense, Intrusion Analysis & Incident Response, Cyber Architecture & Capability Analysis, Cyber Policy & Strategy, Information Assurance/Security, Compliance, Certification & Accreditation, Communications Security, Traditional Security, and Facilities Security. phia also provides cyber operations support functions such as: Program and Process Management, Engineering, Development, and Systems Administration that allows for Cyber Operations to efficiently integrate our customer’s missions and objectives. phia supports various agencies and offices within the Department of Defense (DoD), Federal government, and private/commercial entities.
phia offers excellent benefits to enhance work-life balance, including the following:
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term & Long Term Disability
• 401k Retirement Savings Plan with Company Match
• Paid Holidays
• Paid Time Off (PTO)
• Tuition and Professional Development Assistance
Job Description DISCLAIMER: This position is in support of a current government proposal. Employment is contingent upon contract award to phia, LLC.
Status: Proposal - Contingent upon Award
Location: Remote – Occasional in person meetings in Northern Virginia/National Capital Region
Focus Areas: Automated Release Management (ARM), CodeScan (SAST), and GUARD (Compliance/Security)
Overview
At phia we hire talented and passionate people who are focused on collaborative, meaningful work, providing technical and operational subject matter expertise and support services to our partners and clients. phia is seeking a mission-driven Customer Success & DevSecOps Engineer to act as a dedicated technical partner for our enterprise deployments. In this role, you aren’t just "support"—you are an embedded integration expert.
You will ensure that AutoRABIT’s suite of products (ARM, CodeScan, and GUARD) are seamlessly integrated into our client’s mission-critical workflows, driving technical excellence and DevSecOps maturity.
What You’ll Do
• Dedicated Product Stewardship: Provide deep-dive technical support and integration leadership for one of our core product pillars (ARM, CodeScan, or GUARD) within a dedicated team structure.
• DevSecOps Integration: Configure and optimize CI/CD pipelines to automate Salesforce deployments using ARM (Automated Release Management).
• Code Quality & Security: Implement and manage CodeScan to automate static code analysis (SAST), helping developers identify and fix vulnerabilities before they reach production.
• Security Posture Management: Utilize GUARD to monitor Salesforce configurations, enforce security policies (HIPAA, GDPR, SOC 2, NIST, FISMA), and automate remediation of misconfigurations.
• Cross-Platform Orchestration: Manage integrations between AutoRABIT products and the broader tech stack, including Git repositories, Jira, and Salesforce DX.
• Mission Enablement: Act as a bridge between technical requirements and mission goals, ensuring the tools work at peak efficiency to reduce downtime and technical debt.
Who You Are
• Salesforce Expertise: Deep understanding of the Salesforce ecosystem, including Metadata API, Salesforce DX (SFDX), and sandbox management.
• DevSecOps Mastery: Proven experience with CI/CD processes, version control (Git), and automated deployment strategies.
• Technical Integration: Ability to troubleshoot complex platform integrations and API-driven workflows.
• Security & Compliance: Experience with Static Application Security Testing (SAST) and Cloud Security Posture Management (CSPM).
• Problem Solver: A "Customer Success" mindset—the ability to diagnose a bottleneck and engineer a solution that aligns with the client's operational tempo.
Preferred Skills
• Department of Veteran Affairs experience and similar federal government support.
• Familiarity with Apex, Visualforce, and Lightning Web Components (LWC).
• Experience with regulatory frameworks (FedRAMP, NIST, or similar).
• Experience using AutoRABIT products specifically.
Required Education + Experience
• Education: Bachelor’s Degree preferred (Experience can be substituted for education)
• Experience: 5+ years in DevSecOps and Salesforce.
• Clearance: Public Trust / Suitability.
GENERAL PROGRAM REQUIREMENTS:
• Citizenship: Must be a U.S. Citizen.
• Work Hours: Core daytime hours determined with customer; Monday thru Friday; Potential for on-call
• Work Location: Remote with in person meetings in National Capital Region (NCR) / Northern Virginia Offices
• Travel: Minimal travel may be required to support occasional in office meetings in the NVA/NCR offices.
Who We Are
phia LLC ("phia") is a Northern Virginia based, small business established in 2011 with focus in Cyber Intelligence, Cyber Security/Defense, Intrusion Analysis & Incident Response, Cyber Architecture & Capability Analysis, Cyber Policy & Strategy, Information Assurance/Security, Compliance, Certification & Accreditation, Communications Security, Traditional Security, and Facilities Security. phia also provides cyber operations support functions such as: Program and Process Management, Engineering, Development, and Systems Administration that allows for Cyber Operations to efficiently integrate our customer’s missions and objectives. phia supports various agencies and offices within the Department of Defense (DoD), Federal government, and private/commercial entities.
phia offers excellent benefits to enhance work-life balance, including the following:
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term & Long Term Disability
• 401k Retirement Savings Plan with Company Match
• Paid Holidays
• Paid Time Off (PTO)
• Tuition and Professional Development Assistance
group id: 10502585