Specialty Consultant - Special Needs

R-00180744

Description

Leidos Health and Services Group currently has an opening for a Specialty Consultant - Special Needs to work remotely . This is an exciting opportunity to use your experience helping the Military OneSource mission. The Military OneSource Program provides 24/7 support services for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. The Military OneSource program serves as a “one source” for resource and information encompassing a comprehensive support system.

The Specialty Consultant – Special Needs provides information and referrals related to specialized programs that directly impact military members and their families, particularly those with special medical or educational needs. This role delivers personalized, tailored assistance and referral services to program participants.

They provide subject matter expertise in disability law to assist military families in navigating complex areas such as educational law; medical entitlements; the military health care system and TRICARE; special needs trusts and estate planning; and legal matters involving individuals with special medical and educational needs. The consultant offers guidance, training, and information to individuals, families, and caregivers to help them navigate challenges associated with special needs.

This role identifies and connects individuals with special needs to appropriate community resources, including healthcare services, therapies, support groups, and social programs. With participant approval, the consultant obtains feedback following the initial consultation using a Government-provided feedback instrument to ensure a consistently high level of quality.

Job Responsibilities

• Provide specialized consultation, information, and referrals to military members and their families with special medical or educational needs.
  
• Deliver subject matter expertise in disability law and related areas, including educational law, medical entitlements, TRICARE and military health care systems, special needs trusts, estate planning, and legal matters affecting individuals with special needs.
  
• Offer guidance, training, and education to individuals, families, and caregivers to help them navigate complex systems and services associated with special needs.
  
• Identify and connect participants to appropriate community and military resources, including healthcare providers, therapies, support groups, and social programs.
  
• Collect and document participant feedback, outreach efforts, and engagement metrics to support continuous quality improvement.
  
• Accurately complete After-Action Reports (AARs) documenting services provided, follow-up activities, and case closures in accordance with program guidelines.
  
• Utilize Government-provided feedback instruments, with participant consent, to assess service quality following consultations.
  
• Contribute to the development of evidence-based specialty content for Government review and approval.
  
• Maintain a minimum of twelve professional development hours annually related to adults and children with special needs.
  
• Maintain accurate case documentation and ensure compliance with Case Note Documentation Policy and contractual requirements.
  
• Perform additional duties and special projects as assigned based on business needs.
  

Basic Qualifications

• Master’s degree from an accredited graduate program in a behavioral or social science field.
  
• Demonstrated professional training and experience in disability law and related subject areas impacting military families, including educational law, medical entitlements, TRICARE, special needs trusts, and estate planning.
  
• Knowledge of the Exceptional Family Member Program (EFMP).
  
• Commitment to maintaining at least twelve professional development hours annually in topics related to adults and children with special needs.
  
• Strong customer service skills and knowledge of call center operations.
  
• Knowledge and understanding of military lifestyle and culture.
  
• Proficiency in Microsoft Office applications including Word, Outlook, and Excel, as well as web-based research and electronic documentation systems.
  
• Strong written and verbal communication skills.
  
• U.S. citizenship and fluency in English required.
  
• Ability to successfully pass criminal history, fingerprint background checks, and credential verification required.
  
• Ability to maintain and retain suitability investigation and clearance as required.  
  
• Military spouse or former Service member required for certain consultation programs, as applicable.
  
• Proficient in navigating electronic systems, computer programs, and virtual service platforms.
  
• This position requires a separate, quiet, private, confidential space to work from, as well as having access to your own reliable high-speed internet hard wired to your home (coax or fiber from the Internet Service Provider (ISP) to your home.) Using a hot spot from a mobile device (tethering) or wireless ISP is not acceptable.
  

Preferred Qualifications

• Military spouse, military affiliation, and/or experience in the military community is highly desirable.
  
• Employee assistance program (EAP) experience.
  
• Call center experience.
  
• Telehealth experience.
  

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting: April 17, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range $59,150.00 - $106,925.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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