Regional Field Consultant Manager

R-00180718

Description

Leidos Health and Services Sector currently has an opening for a Regional Field Consultant Manager to work remotely . This is an exciting opportunity to use your experience helping the Military OneSource mission. The Military OneSource Program provides 24/7 support services for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. The Military OneSource program serves as a “one source” for resource and information encompassing a comprehensive support system.

The Regional Field Consultant Manager leads, directs, and oversees the performance management and service delivery of all Field Consultants within their assigned region.

This role:

• Develops and implements strategies and corrective measures to maximize outreach and coordination efforts for Service members and their families across all Components, with particular emphasis on participants who are geographically isolated from installation-based support.
  
• Manages BOSS requests that detail event attendance requirements for Field Consultants.
  
• Plans and manages schedules and travel for Field Consultants within the region, as directed and approved by the Government.
  
• Coordinates closely with the Regional Outreach OA Coordinator to support on-demand event planning and scheduling based on Government-required and approved event support requests.
  
• Manages and tracks the workflow and travel of Field Consultants within the region and audits and oversees assessed needs and services delivered to ensure outreach efforts are maximized.
  
• Monitors the quality and timely creation and submission of Field Consultant data and reports within the STIG-compliant and SCAP-validated ServiceNow platform.
  

Job Responsibilities

• Lead, direct, and oversee the performance management and service delivery of Field Consultants within the assigned region.
  
• Develop and implement regional outreach strategies to maximize coordination and engagement with Service members and their families, particularly those geographically isolated from installation-based support.
  
• Manage and track BOSS requests detailing Government-required event attendance and outreach support for Field Consultants.
  
• Plan, coordinate, and oversee Field Consultant schedules and travel within the region in accordance with Government approvals and operational requirements.
  
• Collaborate with the Regional Outreach OA Coordinator to support on-demand event planning and ensure timely execution of approved outreach activities.
  
• Monitor and audit assessed participant needs and services delivered to ensure outreach efforts are effective and aligned with program objectives.
  
• Track workflow, travel, and event participation metrics to ensure efficient utilization of Field Consultant resources.
  
• Ensure timely and accurate creation, documentation, and submission of Field Consultant data and reports within the STIG-compliant and SCAP-validated ServiceNow platform.
  
• Identify performance trends and implement corrective actions to enhance outreach effectiveness and service delivery.
  
• Provide guidance, coaching, and performance oversight to Field Consultants to maintain high-quality engagement and compliance with program standards.
  
• Escalate high-visibility issues or performance concerns to program leadership as appropriate.
  
• Perform additional duties and special projects as assigned based on business needs. 
  

Basic Qualifications

• Bachelor’s degree from an accredited college or university in a related field.
  
• Minimum of five years of experience in outreach program management, field operations, or service delivery within a military or government-support environment.
  
• Minimum of three years of supervisory or team leadership experience.
  
• Strong knowledge of military community programs and services.
  
• Experience coordinating travel, scheduling, and event logistics across geographically dispersed regions.
  
• Strong organizational and project management skills.
  
• Experience using ServiceNow or similar case management and reporting platforms.
  
• Ability to build strong customer relationships and deliver solutions
  
• Ability to exhibit strong business and financial acumen
  
• Ability to develop strategy, plan and prioritize work aligned to program/organization goals, and deliver solutions for the business
  
• Ability to establish clear responsibilities, processes and accountability measures for your team
  
• Ability to build effective teams and talented team members
  
• Ability to assist employees in meeting both their career and organizational goals
  
• Ability to motivate, drive engagement, vision, and gain trust through honesty, integrity, and authenticity from your team
  
• Ability to consistently achieve results under tough circumstances and manage complex situations
  
• Proficiency in Microsoft Office applications including Word, Outlook, Excel, and PowerPoint.
  
• Strong written and verbal communication skills.
  
• Ability to analyze performance metrics and implement process improvements.
  
• U.S. citizenship and fluency in English required.
  
• Ability to successfully pass criminal history, fingerprint background checks, and credential verification required.
  
• Ability to maintain and retain suitability investigation and clearance as required.  
  
• Proficient in navigating electronic systems, computer programs, and virtual service platforms.
  
• This position requires a separate, quiet, private, confidential space to work from, as well as having access to your own reliable high-speed internet hard wired to your home (coax or fiber from the Internet Service Provider (ISP) to your home.) Using a hot spot from a mobile device (tethering) or wireless ISP is not acceptable.
  

Preferred Qualifications

• Military spouse, military affiliation, and/or experience in the military community is highly desirable.
  
• Employee assistance program (EAP) experience.
  

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting: April 17, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range $107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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