Senior IT Technician

About the Company

Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) focused on Information Technology and Communications consulting, system engineering, integration, deployment and operation of state of the art command and control and information systems that deliver critical network centric solution to the warfighter. With a proven track record of technical support to our customers, we are looking for innovative industry professionals to join our team. ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability

Job Summary

Provide IT support, troubleshooting, and system maintenance for M365 environments supporting IRS operations.

Key Responsibilities

• Provide technical support for M365 systems

• Troubleshoot user issues and incidents

• Support system configurations and maintenance

• Assist with monitoring and performance tuning

Qualifications

Required

• Bachelor’s degree

• 3+ years of experience

• IT support experience



Desired

• Experience with Microsoft 365 tools

• Experience supporting enterprise environments

PHYSICAL AND ENVIRONMENTAL CONDITIONS:

Normal Office Environment. Requires Sitting, Standing, Near Acuity, Speaking with colleagues and customers, Listening, Sight, Use of hands/fingers.

This position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This and all positions are eligible for organization-wide transfer. Management reserves the right to assign or reassign duties and responsibilities at any time.



Additional Benefits

• Performance Bonuses and annual salary reviews

• Health, dental, and vision insurance

• Short Term Disability, Long Term Disability, and Life Insurance

• 401(k) plan with company match

• Opportunities for professional growth and development

• A collaborative and inclusive work environment

EEO Statement

ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.