IT Project Manager

Duties
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This position is being filled under Direct Hire Authority (DHA) in accordance with Section 1109 of FY 2020 NDAA; P.L. 116-92 and Section 9905 of Title 5, U.S.C.

Typical work assignments may include the following:

• Serves as an IT Specialist and assists the ITD in leading the IT systems management by interpreting general guidelines, implementing the IT projects, applications operation and maintenance, software development, cloud migration, cloud services management and troubleshooting, cybersecurity policies implementation, business process changes, and developing enhancement plans and specifications for IT operational and management systems.
• Prepares Business Requirement Documents (BRD) for new and current supported software and system changes. Acts as a primary liaison between functional areas within FSD and DISA/cloud provider to support IT services, capture requirements, system maintenance, project management, design, system development, and resource planning.
• Defines high-level strategic & tactical business system requirements for FSD, using many different techniques for gathering information, including a review of existing documentation, interviews, Online research, surveys, questionnaires, and personal observations. Possesses advanced interviewing skills, including the ability to dig deep with follow-up questions, interviews people with different points of view, and draw conclusions.
• Documents and mitigates security risk and the development of standards (information
  operation, network, system, software, etc.) associated with IT and the cyber domain. Defines and documents roles and responsibilities for information, processes, applications, and enterprise infrastructure.
• Defines customer and stakeholder needs and constraints, clarifies objectives, and applies system architecture principles to develop and manage technical requirements and achieve the appropriate balance among resources, schedule, and technical requirements. Plans and provides customer support services, including installation, configuration, troubleshooting, and training.
• Occasionally performs the duties of a Contracting Officer's Representative (COR) and/or Contracting Officer's Technical Representative (COTR).

Requirements
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Conditions of employment

• U.S. Citizenship is required
• Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration)
• Total salary varies depending on location of position
• May be required to successfully complete a probationary/trial period
• Must be determined suitable for federal employment
• Required to participate in the direct deposit program
• This position is subject to pre-employment and random drug testing
• Must be able to obtain and maintain a Secret security clearance.
• May be required to work other than normal duty hours, which may include evenings, weekends, shift work, and/or holidays and/or overtime. Must be able to work off-shift hours to accomplish system maintenance or restore system outages.
• This position may require occasional travel away up to 20% from your normal duty station for official business on military or commercial aircraft.
• Must comply with all DoD and WHS directives, instructions, orders, policies, and regulations.
• This position requires you to submit a Financial Disclosure Statement, OGE-450, Confidential Financial Disclosure Report upon entering the position and annually.

Qualifications

In order to qualify for this position, you must meet the requirements described below. Basic Requirement and Individual Occupational Requirement for the Information Technology (IT) Management Series 2210 (Alternative A):

Information Technology-related experience demonstrating each of the following competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail; Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Note: Experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

In addition to the Basic Requirement and Individual Occupational Requirement, you must meet the below Minimum Requirements for this posititon:

I have one year of specialized experience equivalent to the GS-12 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates the following: Managing IT Systems, interpreting general guidelines, and implementing IT projects; Overseeing application operation and maintenance, software development, cloud migration/services, troubleshooting, cybersecurity policies, business process changes, and assisting with enhancing plans and specifications for IT operational and management systems; Documenting and mitigating security risks and the development of standards (information, operation, network, system, software, etc.) associated with IT and the cyber domain; Defining and documenting roles and responsibilities for information, processes, applications, and enterprise infrastructure; Overseeing a large-scale and highly complex IT projects; Preparing and reviewing requests for approval for software and hardware acquisition; Evaluating proposals, providing technical guidance to contractors, and solving technical problems; AND performing the duties of a Contracting Officer Representative (COR) and/or Contracting Officer's Technical Representative (COTR).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume.

Your resume may not exceed two (2) pagesFor qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration.

Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include

ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.

Education

ARE YOU QUALIFYING BASED ON EDUCATION or A COMBINATION OF EDUCATION AND EXPERIENCE?

You must provide sufficient documentation of your education in your resume. You MUST provide a copy of official or unofficial transcripts or degrees in your application package. It may also be acceptable to document your applicable course listing in your resume (course number, credits earned, etc.). Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html . All education claimed by applicants will be verified by the appointing agency. If selected, an official/sealed transcript will be required prior to appointment.

PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Probationary Periods: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing an online application, you may request an alternative application. Please send an email to the following address for information on how to obtain an alternative application: whs.job.application.assistance@mail.mil

Reemployed Annuitants: Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. /www.esd.whs.mil/DD/DoD-Issuances/140025/

Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

Nepotism: Under the provisions of 5 USC 3110, an individual may not be appointed into a position if the position is under the supervisory chain of command of a relative.

Additional vacancies may be filled by this announcement.