Site Manager

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.

At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.

DVS is actively seeking an experienced Site Manager for a position located at Fort Gregg-Adams VA. This role is responsible for overseeing IT operations, ensuring high-quality service delivery, and managing all contract-related activities in support of mission-critical systems and training environments. This position requires an active Secret clearance.

Key Responsibilities
Contract & Operational Leadership

• Serve as the primary point of contact for all contract performance and daily operations
• Provide oversight of technical and administrative coordination for all IT work orders using systems such as Remedy
• Ensure timely, complete, and high-quality execution of all contract requirements
• Develop corrective action plans, manage deliverables, and ensure customer satisfaction

IT Systems & Infrastructure Support

• Oversee lifecycle support and maintenance of 13,000+ IT assets, including:
• Servers, desktops, laptops, tablets
• Printers, scanners, and multifunction devices
• Cellular devices and communication systems
• Ensure operational readiness of wired/wireless and private network environments

Training & Classroom Technology Support

• Manage IT support for classroom environments, including:
• GCSS-A Mission Command systems
• Audio/Visual (AV) systems and presentation technologies
• Support both specialized and multi-use training classrooms
• Maintain automation systems used for student, faculty, and staff training

Program Management & Coordination

• Coordinate all contractor and customer-generated IT work orders
• Manage subcontractors and ensure alignment with contract objectives
• Monitor performance metrics including timeliness, quality, and issue resolution
• Ensure compliance with professional, ethical, and contractual standards

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or related field
  OR Minimum 5 years of relevant experience in lieu of a degree
• At least 5 years of experience (within the last 10 years) serving in a Site Manager or similar leadership role
• Demonstrated experience managing:
  
  • Enterprise IT systems and infrastructure
  • Help desk/work order systems (e.g., Remedy)
  • Large-scale IT support environments
• Strong communication skills with the ability to:
• Read, write, and speak English fluently
• Interface with government stakeholders and technical teams
• Active Secret security clearance

Physical and Mental Qualifications:

• Maintain focus and awareness throughout scheduled working hours.
• Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
• Lift and move objects weighing up to 15 pounds as needed.
• Exhibit excellent verbal and written communication skills, with a strong command of the English language.
• Demonstrate the ability to work independently while also collaborating effectively as part of a team.
• Quickly learn and retain routine tasks and processes.
• Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
• Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
• Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).

If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today!

DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.