Deputy Program Manager

DUTIES AND RESPONSIBILITIES
The Deputy Program Manager will serve as a key liaison and project management professional
supporting the PPT Executive Office under the direct guidance of the onsite Government management
team. This position requires exceptional communication skills, attention to detail, and the ability to
operate effectively in a fast-paced, high-level government headquarters environment. Principal
responsibilities will include but are not limited to:

• Prepare complex written communications, specialized documents, and executive
correspondence using Microsoft Office Suite (Word, PowerPoint, Publisher, Excel) and
SharePoint
• Manage "elite" projects and special taskers assigned by Government leadership with high
accuracy and attention to detail
• Provide formal management briefings, findings, and recommendations to executive-level
personnel
• Prepare detailed project reporting and monthly status updates for senior leadership review
• Coordinate large volumes of incoming information for the PPT Executive Office, ensuring all
memoranda, briefing papers, and taskers meet strict Department formats and deadlines
• Maintain complex calendars and appointments for the PPT Deputy Assistant Secretary and
Managing Directors
• Track and monitor the status of all internal and external correspondence; review incoming
documents and disseminate information to relevant stakeholders
• Inform personnel of upcoming deadlines and ensure all documentation adheres to specific
Department procedures and internal control standards
• Provide flexible administrative support including escorting visitors, managing high-level calls, and
supporting representational events or conferences
• Maintain constant awareness of security protocols, including protection of Personally
Identifiable Information (PII) and safeguarding sensitive data
• Strictly adhere to the Passport Internal Controls Guide and Standards of Conduct


QUALIFICATIONS AND REQUIREMENTS

• Bachelor's Degree from an accredited institution
• Minimum of six (6) years of experience as a Management Consultant, Project Manager, or
Business Analyst in a professional office environment
• At least four (4) years of experience providing direct support to executive-level personnel
• Minimum of five (5) years of experience utilizing Microsoft Office Suite (Word, Excel,
PowerPoint, Outlook, and Publisher)
• Demonstrated advanced-level experience in MS SharePoint for daily data input and site
maintenance,
• Active SECRET security clearance


Required Skills and Competencies

• Exceptional written and oral communication skills with the ability to communicate effectively
and confidently with high-level Government executives
• Superior organizational skills and ability to prioritize and organize multiple simultaneous
workflow duties
• Strong professional work ethic and attention to detail
• Proven ability to manage complex projects and "taskers" at a Headquarters (HQ) level
• Advanced proficiency in Microsoft Office Suite and SharePoint
• Ability to prepare formal management briefings, findings, and recommendations
• Strong understanding of government documentation formats, procedures, and internal control
standards
• Ability to work independently while taking direction from senior government leadership
• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately
• Strong calendar management and scheduling skills
• Ability to meet strict deadlines while maintaining high quality standards
• Physical ability to lift and transport materials up to 45 lbs.


Desired Skills and Competencies

• Previous experience working within the Department of State or Bureau of Consular Affairs
• Experience supporting government executive offices at the headquarters level
• Familiarity with passport operations and consular affairs
• Knowledge of federal government correspondence and tasker management systems
• Experience coordinating high-level meetings, conferences, or representational events
• Project Management Professional (PMP) certification or similar project management credentials
• Experience with government security protocols and handling Personally Identifiable Information
(PII)
• Demonstrated ability to anticipate executive needs and proactively address potential issues