NAVY ERP User Management (Future Opportunity)

Redwood Strategy Group (RSG) is a minority owned, Economically Disadvantaged Woman-Owned Small Business (EDWOSB) founded on over 17 years of thought-to-action leadership supporting military departments, Department of Defense, and agencies across the U.S. Federal Government with transformation, strategy, and operations. At RSG, we are committed to our company foundation - our employees. The minute you start working here, you become an integral part of our team, our future, and you will play a key role in the continued growth of our company.

Innovative Solutions. Cultivated Talent. Accelerative Success.

Provide Onsite support for the Navy ERP user management, governance, and operational Team for PACFLT commands, providing oversight of workflow integrity , access controls , and reporting visibility in support of Finance, Accounting, Operations, and leadership.

The resource will

• Support end-to-end execution of user onboarding/offboarding
• Role-based access control (RBAC) provision ing/deprovisioning
• Workflow routing support, and periodic access reviews aligned to command policies and Business Support Office (BSO) direction.
• Govern segregation-of-duties (SoD) and internal controls to maintain audit readiness , triage and route authorization defects, and deliver over-the-shoulder support for access-related issues impacting business processes.
• Develop and maintain executive-ready reporting and performance monitoring solutions (e.g., Power BI/Power Query dashboards and KPI tracking) that translate ERP transactional data into actionable insights for operational planning, workload management, and continuous improvement.
• Individuals are expected to independently apply advanced technical expertise to standardize and document user management processes (SOPs, governance guides), conduct data integrity and compliance reviews, provide training and executive briefings, and support post-production sustainment activities as directed by PACFLT and ECHIII commands.

Required Skills

DoD UM Experience

• SAP familiarity and functional knowledge (with emphasis on roles/authorizations, RBAC, and workflow impacts)

• ERP governance and cross-functional liaison support across multiple departments/stakeholders

• User access provisioning/deprovisioning; onboarding/offboarding support; role mapping to job functions

• SoD governance, access reviews, workflow validation, and audit readiness support

• Access request intake, validation, routing, tracking, and status communications; controlled, auditable provisioning practices

• Account lockout/login/access troubleshooting and coordination to resolution; authorization defect triage and escalation

• Power BI / Power Query dashboarding; executive-ready reporting; KPI and workflow performance monitoring (Power Apps / analytics)

• Transaction analytics to support forecasting, workload balancing, operational risk identification, and resource planning

• Data integrity assessments and compliance reviews to ensure reliable financial/operational reporting

• Process improvement and standardization to reduce delays, improve accuracy, and strengthen cross-functional execution

• System training, executive briefings, and customer support to drive adoption and consistent understanding of governance expectations

• SOP and governance documentation development; reporting reference guides; knowledge transfer

• SharePoint site ownership/administration (as applicable) for dashboard access controls and enterprise visibility

• Proactive mentality; consultative problem solving; strong verbal and written communication skills

Qualifications

• Bachelor's Degree from an Accredited US institution. Three (3) years of progressive, relevant experience. An additional two (2) years of relevant experience may substitute for the minimum education requirement for some roles.

Desired:

• Prior Navy Experience

• Prior experience within Navy ERP UM

• SAP user experience in User Management Provisioning

Clearance

Must have ACTIVE DoD Secret

By submitting my application, I declare that all the above information is correct and accurate.

RSG offers a first-class total rewards package that includes competitive salaries, medical, dental and life insurance plans, 401k matching, generous leave programs, tuition reimbursement, professional development; and more!

RSG is an equal opportunity employer/veteran/disability/41 CFR 60-1.4. We are committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or RSG policy. Reasonable accommodation, based on disability, religious observances, or other designated areas as defined by law will be considered in accordance with applicable law and RSG policy.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.