EDMS Systems Administrator

Description

EDMS Systems Administrator

At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team!

Job Summary

Perform installation, maintenance, and troubleshooting on all hardware and software involved with or in support of eIT PMO, specifically the EDMS system based on OpenText Content Suite. Work with the project's Information Assurance (IA) Engineer, Product Leads, and Management to prioritize and execute product administration tasks following eIT PMO processes. Collaborate with Development and Support teams to ensure EDMS meets or exceeds customer expectations.

Responsibilities

• Administers the functionality and efficiency of OpenText systems deployed within the Development, Test and Production Environments.
• Maintain system documentation, tuning system performance, installing system-wide software, validating, and implementing critical system patches.
• Follow approved policies, procedures and standards related to the use of computing resources, overall strategy, design, implementation, and operational aspects of the EDMS system.
• Work to meet scheduled milestones in the Integrated Master Schedule.
• Evaluate and install developed or OpenText COTS software during various phases of testing.
• Review and prepare documentation for system test and installation of software.
• Participate in preventive maintenance of operating systems, as well as repair of operating system problems.
• Administer systems/environment solutions for multiple projects with varying schedules and interface with vendors for solution of trouble calls.
• Responsible for Operating system security support such as routinely executing IA patches to be compliant with IA Controls and resolve or document vulnerability findings.
• Interact with peers daily and during internal Engineering Review Board meetings. Requires frequent interaction with customers and/or function peer group leads and managers.
• Maintain a safe workplace ensuring that he/she is aware of and observes appropriate safety and occupational health rules and regulations. Employee may be required to attend safety training relative to his/her position and report any infractions of safety procedures to the facility Safety Officer.
• Support all aspects of keeping products operational and available to customers.
• Manage firewall rules. Coordinate with the external network management team to ensure that all required ports are open and documented.
• Review output from daily scheduled WebReports for user expiration, rendition, and other scheduled tasks
• Review Content Server Agent processing to ensure all agents are operational.
• Reviews logs In Splunk Enterprise to perform health checks of the systems.
• Create or update Work instructions for technical tasks.
• Create and Maintain Change Requests/Change Proposals through completion.
• Be on hand for every scheduled downtime (unless prior arrangements are made) to support the scheduled work and troubleshoot any issues.
• Complete training as required per DoD, eIT PMO, and contracting agency.
• Performs other related duties as required and assigned.

Education and Experience

• Must have a bachelor's degree or 5-10 years relevant work experience.
• CompTIA Security+ certification required.
• Position requires OpenText Content Server Administrator certification.

Required Skills

• Have complete working knowledge of OpenText Content Server and all associated modules.
• Experience in Microsoft server administration or administration of VM Ware required.
• Experience with web server software such as IIS and Tomcat required.
• Able to install / configure and support the OpenText environment specific to eIT PMO guidelines.

Desired Skills

• Experience with OpenText Web Reports and other customization languages preferred.
• Web development experience such as JQuery, JavaScript, HTML, CSS preferred.
• Experience in Oracle database administration or MS SQL Server preferred.

Security Clearance

• Successfully complete an SSBI background investigation.

More About B&A:

Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

Benefits and Programs

B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution.

B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:

• The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
• A formal mentorship program
• Job shadowing and cross training opportunities
• Brand Ambassador program
• Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
• Monthly teambuilding events
• B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more

At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.

EEO

B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.

B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.