Job Requirements
Albuquerque, NM
Top Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Position Description & Qualifications
The Deputy Program Manager / Facilities Manager (DoW SkillBridge) participant will support execution of the DMOC IDE contract at Kirtland AFB, providing coordination across program management, facilities, and mission infrastructure domains that enable Distributed Mission Operations (DMO) in support of warfighter training and experimentation.
This role focuses on day-to-day program execution, facilities sustainment, infrastructure modernization, and stakeholder coordination across government, host-base, and contractor organizations. The position is structured to provide a transitioning Service member practical civilian experience while directly supporting mission-critical DMO infrastructure and operations at Kirtland AFB.
Key Responsibilities
Program Management Support (DMOC IDE)
Facilities & Infrastructure Management (Kirtland AFB)
Contract, Budget, & Vendor Coordination
Stakeholder Engagement & Integration
SkillBridge Development Objectives
Required Qualifications
Desired Qualifications
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
The Deputy Program Manager / Facilities Manager (DoW SkillBridge) participant will support execution of the DMOC IDE contract at Kirtland AFB, providing coordination across program management, facilities, and mission infrastructure domains that enable Distributed Mission Operations (DMO) in support of warfighter training and experimentation.
This role focuses on day-to-day program execution, facilities sustainment, infrastructure modernization, and stakeholder coordination across government, host-base, and contractor organizations. The position is structured to provide a transitioning Service member practical civilian experience while directly supporting mission-critical DMO infrastructure and operations at Kirtland AFB.
Key Responsibilities
Program Management Support (DMOC IDE)
- Assist the Program Manager with planning, execution, and tracking of DMOC IDE contract requirements
- Support cost, schedule, and risk management activities tied to infrastructure, development, and engineering efforts
- Participate in internal program reviews, government status meetings, and planning sessions
- Assist with development and maintenance of program artifacts (schedules, action trackers, risk registers)
- Support alignment across engineering, IT, training systems, and facilities teams to ensure integrated execution of DMO capabilities
Facilities & Infrastructure Management (Kirtland AFB)
- Support oversight of DMOC-related facilities, including:
- Simulation and training environments
- Mission operations centers
- Server rooms, IT closets, and network infrastructure spaces
- Act as a coordinating interface between the program, Kirtland AFB civil engineering, communications squadrons, and host-wing organizations
- Assist with planning and execution of facility upgrades, renovations, and infrastructure refresh efforts
- Track facilities-related work orders, outages, and corrective actions to minimize mission impact
- Support sustainment of electrical, HVAC, cooling, and power requirements for critical DMOC systems
- Ensure facilities activities align with safety, security, and operational continuity requirements
Contract, Budget, & Vendor Coordination
- Assist in coordinating subcontractor and vendor activities supporting facilities, IT infrastructure, and mission systems
- Support tracking of facilities and infrastructure budgets and alignment with contract scope
- Coordinate with contracting and finance personnel to support procurement and execution
- Assist with monitoring vendor performance and resolution of infrastructure-related issues
Stakeholder Engagement & Integration
- Serve as a liaison between:
- Government DMOC leadership
- Host-wing organizations at Kirtland AFB
- Engineering, IT, and facilities support teams
- Prime and subcontractor partners
- Support deconfliction of competing priorities across multiple missions and stakeholders
- Assist with preparation of briefings and decision-support materials for government leadership
SkillBridge Development Objectives
- Shadow senior Program and Facilities Managers supporting the DMOC mission
- Gain exposure to:
- Civilian DoD contract execution
- Facilities management within an operational Air Force installation
- Infrastructure planning for large-scale distributed training environments
- Receive mentorship focused on translating military leadership and operations experience to civilian program management roles
Required Qualifications
- Active-duty U.S. military member approved for participation in the DoD SkillBridge program
- Experience in operations, program management, facilities, IT systems, or infrastructure leadership
- Demonstrated ability to operate effectively in mission-critical, high-availability environments
- Strong communication and coordination skills across technical and non-technical teams
- Ability to work on-site at Kirtland AFB
- Active Top Secret clearance (with SCI eligibility preferred)
Desired Qualifications
- Experience supporting Distributed Mission Operations (DMO), training systems, or mission simulation environments
- Familiarity with Air Force base facilities processes, CE coordination, and host-wing support
- Experience managing or supporting IT infrastructure, server environments, or network facilities
- Budget, contract oversight, or vendor coordination experience
- Prior service at Kirtland AFB or within the testing, training, or operational planning communities
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
group id: 10118317