Technical Project Manager (Implementation \u0026 D

Job Title: Technical Project Manager (Implementation & Data Migration)

Rockville, MD (Hybrid)

Role Overview

We are seeking a Technical Project Manager who can lead client implementations while actively supporting technical execution, particularly around data migration into our platform.

This role blends traditional project management responsibilities with hands-on coordination of data loading processes, working closely with internal technical teams and client stakeholders to ensure successful system adoption.

You will manage multiple concurrent projects, oversee timelines and deliverables, and play a key role in ensuring data is accurately migrated and validated within our system.

Key Responsibilities

Project & Client Management

• Manage multiple concurrent client implementation projects from kickoff through delivery
• Define scope, timelines, milestones, and success criteria
• Serve as the primary point of contact for clients throughout the project lifecycle
• Lead regular status meetings and provide clear progress updates
• Ensure projects are delivered on time, within scope, and aligned with client expectations

Data Migration Coordination

• Coordinate and support client data migration into our system using internal tools and scripts
• Work directly with client data (e.g., spreadsheets, exports) to prepare for upload
• Execute or assist with reviewing or running internal data load processes
• Validate migrated data and ensure accuracy and completeness
• Coordinate Data Reconciliation - edit, merge or adjustment of data based on feedback
• Collaborate with technical teams to troubleshoot issues and adjust scripts when needed

Technical Collaboration & Problem Solving

• Facilitate working sessions with engineering and technical staff to resolve implementation challenges
• Translate client requirements into actionable tasks for technical teams
• Identify issues early and drive resolution across cross-functional teams
• Develop a working understanding of system behavior, dependencies, and constraints

Documentation, Deliverables & Compliance

• Maintain comprehensive and up-to-date project documentation, including project plans, timelines, meeting notes, decisions, and risks/issues logs
• Ensure documentation is well-organized, accessible, and kept current for both internal teams and client stakeholders
• Manage and track all project deliverables, ensuring clear ownership, timelines, and quality expectations are defined
• Coordinate with technical teams to ensure deliverables (e.g., data migration outputs, configurations, reports) are completed on time and meet required standards
• Review deliverables at a high level prior to client delivery to ensure completeness and alignment with project scope
• Ensure adherence to internal project management methodologies, implementation processes, and governance standards
• Coordinate with appropriate stakeholders (e.g., engineering, security, compliance) to ensure data handling, security, and client-specific requirements are properly addressed
• Track and follow up on required technical and compliance activities to ensure they are completed by the responsible teams
• Maintain visibility into project decisions, changes, and dependencies to ensure traceability and transparency across stakeholders
• Support audit readiness by ensuring documentation and required artifacts are complete and available, while partnering with responsible teams for technical or compliance-specific details
• Identify gaps in processes or documentation and work with cross-functional teams to improve consistency, accountability, and scalability

Reporting & Financial Oversight

• Track project progress, risks, and key metrics
• Support invoicing processes, including milestone tracking and billing coordination
• Maintain accurate project documentation and reporting for internal and external stakeholders

Required Qualifications

• 3-7+ years of experience in project management, implementation, or technical program management
• Experience managing multiple concurrent client-facing projects
• Strong organizational and communication skills
• Experience working with technical teams and understanding system implementations
• Comfort working with data (e.g., spreadsheets, data validation, structured datasets)

Technical Skills (Preferred)

• Experience supporting data migration or system implementation projects
• Familiarity with running or supporting scripts for data loading (no heavy coding required)
• Basic knowledge of databases or data structures
• Experience with cloud platforms such as Amazon Web Services and Microsoft Azure
• Experience with project management tools (e.g., Jira, Asana, Monday.com)

Soft Skills

• Strong problem-solving mindset with a willingness to engage in details
• Ability to lead meetings that drive clear outcomes and decisions
• Comfortable balancing client expectations with technical realities
• Highly organized with the ability to manage competing priorities
• Proactive and adaptable in a fast-paced environment

What Makes This Role Unique

• Combines project management with hands-on involvement in data migration
• Requires both client-facing skills and technical coordination
• Ideal for someone who enjoys being both a driver of projects and a doer when needed

Nice-to-Have

• Experience in SaaS implementations or onboarding
• Background in data analysis, business systems, or technical operations
• PMP, Scrum Master, or similar certification

Success Metrics / KPIs

• On-Time Project Delivery
  Consistently deliver projects in alignment with agreed timelines and milestones, with minimal schedule slippage
• Accurate & Timely Invoicing
  Ensure invoices are issued on schedule and aligned with project milestones, with high accuracy and minimal rework
• Scope Management & Control
  Effectively manage project scope by identifying, documenting, and controlling scope changes to minimize unplanned work and protect project margins
• Data Migration & Technical Coordination
  Successfully coordinate and support data migration activities, ensuring data loads, validations, and technical tasks are completed accurately and on time
• Cross-Functional Execution
  Drive alignment and execution across technical teams, ensuring issues are resolved efficiently and implementation tasks progress without bottlenecks
• Client Satisfaction & Experience
  Maintain high client satisfaction through clear communication, proactive issue resolution, and successful project outcomes

This role is best suited for candidates who have experience in system implementations or data migration projects and are comfortable working directly with data and technical teams.

Benefits:

• 15 days paid time off per year
• 11 paid holidays per year
• Medical, Dental & Vision
• 401(k) Plan with matching
• Tuition assistance
• Disability insurance
• Referral Bonuses