Job Requirements
Langley AFB, VA
Secret Polygraph not specified
Entry Level (less than 2 yrs experience)
Salary not specified
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Job Description
MESSAGING & COLLABORATION ADMINISTRATOR — JUNIOR
Langley AFB, Virginia | IAFNOS Contract | Full-Time | On-Site | Salary: $70,000
Clearance Required: Active Secret | CV Enrollment Must Be Current in DISS
ABOUT OSAAVA SERVICES
OSAAVA Services is a Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in Space, Cybersecurity, and IT Service Management for the U.S. government and defense community. We are committed to placing the right people in the right roles — and to supporting cleared professionals throughout their careers.
POSITION OVERVIEW
OSAAVA Services is seeking a Junior Messaging and Collaboration Administrator to support the Integrated Air Force Network Operations and Services (IAFNOS) contract at Langley AFB, Virginia. In this role, you will administer Exchange and Microsoft 365 messaging environments in a hybrid on-premise and cloud configuration, providing direct technical support to Air Force personnel and ensuring the availability and security of critical collaboration services.
This is a Monday–Friday position with core operating hours of 0700–1700. Occasional schedule adjustments may be required to support operational needs with advance notice provided.
WHAT YOU WILL DO
• Manage user accounts, distribution lists, and shared mailboxes in Active Directory and Azure Active Directory
• Administer Exchange Server 2016/2022 and Microsoft 365 cloud mail services
• Troubleshoot end-user mail issues in Outlook and Exchange environments
• Support mailbox migrations both on-premise and to the cloud
• Configure and manage mail flow, messaging policies, compliance settings, reporting, and logging
• Provide support for customer mobile device management
• Use PowerShell cmdlets and scripts to automate Exchange administration tasks
• Resolve Incident, Work Order, Task, and Change requests via the ServiceNow ticketing system
• Collaborate with Tier III and other Tier II support teams to resolve escalated issues
• Document incident resolution steps and keep customers informed throughout the process
REQUIRED QUALIFICATIONS
• Active DoD Secret clearance with CV enrollment current in DISS
• 1–2 years of experience in a helpdesk or IT customer support environment
• Experience managing user accounts in Active Directory on-premise and Azure AD cloud environments
• Familiarity with Microsoft Windows Server 2016, 2019, or 2022
• Understanding of distribution lists, group mailboxes, and end-user mailbox licensing
• Experience troubleshooting customer mail issues in Outlook or Exchange
• DoD 8570.01-M / DoD 8140 IAT Level II certification required at start date — Security+ CE minimum
• MS-102 (Microsoft 365 Administrator) certification required within 120 days of start
• U.S. Citizenship required
PREFERRED QUALIFICATIONS
• Microsoft 365 Messaging Administrator Associate certification
• Microsoft Azure Administrator Associate (AZ-104)
• Experience with Exchange Admin Center (EAC), Microsoft Entra Identity, MFCMapi, and MS Purview
• Familiarity with Remedy ticketing system
• PowerShell scripting experience for Exchange and M365 administration
• Strong Exchange Server administration background
• Experience mentoring or leading junior technical staff
CERTIFICATIONS — DOD 8570 IAT LEVEL II (ONE REQUIRED AT START)
Security+ CE | CySA+ | CCNA-Security | CND | GICSP | GSEC | SSCP
MS-102 (Microsoft 365 Administrator) certification required within 120 days of hire.
EQUAL OPPORTUNITY EMPLOYER
OSAAVA Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
OSAAVA Services considers all qualified applicants for employment without regard to disability or veteran status, or any other status protected under federal, state, or local law. If you need a reasonable accommodation to apply for a position with OSAAVA Services, please email Recruiting@osaavaservices.com and provide your name and contact information.
This position is contingent upon contract requirements and candidate clearance verification.
Langley AFB, Virginia | IAFNOS Contract | Full-Time | On-Site | Salary: $70,000
Clearance Required: Active Secret | CV Enrollment Must Be Current in DISS
ABOUT OSAAVA SERVICES
OSAAVA Services is a Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in Space, Cybersecurity, and IT Service Management for the U.S. government and defense community. We are committed to placing the right people in the right roles — and to supporting cleared professionals throughout their careers.
POSITION OVERVIEW
OSAAVA Services is seeking a Junior Messaging and Collaboration Administrator to support the Integrated Air Force Network Operations and Services (IAFNOS) contract at Langley AFB, Virginia. In this role, you will administer Exchange and Microsoft 365 messaging environments in a hybrid on-premise and cloud configuration, providing direct technical support to Air Force personnel and ensuring the availability and security of critical collaboration services.
This is a Monday–Friday position with core operating hours of 0700–1700. Occasional schedule adjustments may be required to support operational needs with advance notice provided.
WHAT YOU WILL DO
• Manage user accounts, distribution lists, and shared mailboxes in Active Directory and Azure Active Directory
• Administer Exchange Server 2016/2022 and Microsoft 365 cloud mail services
• Troubleshoot end-user mail issues in Outlook and Exchange environments
• Support mailbox migrations both on-premise and to the cloud
• Configure and manage mail flow, messaging policies, compliance settings, reporting, and logging
• Provide support for customer mobile device management
• Use PowerShell cmdlets and scripts to automate Exchange administration tasks
• Resolve Incident, Work Order, Task, and Change requests via the ServiceNow ticketing system
• Collaborate with Tier III and other Tier II support teams to resolve escalated issues
• Document incident resolution steps and keep customers informed throughout the process
REQUIRED QUALIFICATIONS
• Active DoD Secret clearance with CV enrollment current in DISS
• 1–2 years of experience in a helpdesk or IT customer support environment
• Experience managing user accounts in Active Directory on-premise and Azure AD cloud environments
• Familiarity with Microsoft Windows Server 2016, 2019, or 2022
• Understanding of distribution lists, group mailboxes, and end-user mailbox licensing
• Experience troubleshooting customer mail issues in Outlook or Exchange
• DoD 8570.01-M / DoD 8140 IAT Level II certification required at start date — Security+ CE minimum
• MS-102 (Microsoft 365 Administrator) certification required within 120 days of start
• U.S. Citizenship required
PREFERRED QUALIFICATIONS
• Microsoft 365 Messaging Administrator Associate certification
• Microsoft Azure Administrator Associate (AZ-104)
• Experience with Exchange Admin Center (EAC), Microsoft Entra Identity, MFCMapi, and MS Purview
• Familiarity with Remedy ticketing system
• PowerShell scripting experience for Exchange and M365 administration
• Strong Exchange Server administration background
• Experience mentoring or leading junior technical staff
CERTIFICATIONS — DOD 8570 IAT LEVEL II (ONE REQUIRED AT START)
Security+ CE | CySA+ | CCNA-Security | CND | GICSP | GSEC | SSCP
MS-102 (Microsoft 365 Administrator) certification required within 120 days of hire.
EQUAL OPPORTUNITY EMPLOYER
OSAAVA Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
OSAAVA Services considers all qualified applicants for employment without regard to disability or veteran status, or any other status protected under federal, state, or local law. If you need a reasonable accommodation to apply for a position with OSAAVA Services, please email Recruiting@osaavaservices.com and provide your name and contact information.
This position is contingent upon contract requirements and candidate clearance verification.
group id: 91134553