HR Program Manager (Workday)

Job Description
ECS is seeking an HR Program Manager with (Workday and/or ServiceNow) experience to work remotely.

We are seeking a seasoned Program Manager with deep U.S. Federal experience to lead large-scale enterprise HR system initiatives, with a primary experience on Workday and secondary experience in ServiceNow HRSD.

This role is responsible for end-to-end program leadership across complex, multi-workstream implementations and transformations in highly regulated federal environments. The ideal candidate has a proven track record delivering Workday programs in federal or Fed-adjacent environments, with additional experience integrating or coordinating with ServiceNow platforms.
Key Responsibilities
Program Leadership & Delivery

• Lead end-to-end delivery of enterprise HR system programs, with emphasis on Workday (HCM, Payroll, Financials).
• Oversee integrated workstreams including Workday, ServiceNow HRSD, integrations, reporting, and data migration.
• Drive execution across scope, schedule, budget, and quality targets.
• Establish and manage program governance, reporting cadence, and escalation paths.

Federal Alignment & Compliance

• Ensure delivery aligns with federal standards and regulatory requirements.
• Operate within frameworks such as FedRAMP, FISMA, NIST, ATO processes.
• Coordinate with security, compliance, and agency stakeholders.
• Navigate federal procurement, contract structures, and oversight expectations.

Stakeholder & Executive Engagement

• Serve as the primary interface for federal clients, program sponsors, and executive leadership.
• Lead governance boards, executive briefings, and status reviews.
• Align business, technical, and vendor stakeholders across agencies and integrators.
• Manage expectations in high-visibility, politically sensitive environments.

Program Planning & Execution

• Develop and manage integrated master schedules and roadmaps.
• Proactively manage risks, issues, dependencies, and mitigation strategies.
• Oversee resource planning, staffing, and capacity management.
• Enforce disciplined change control and scope management.

Financial & Contract Management

• Manage program financials including budgets, forecasts, burn rates, and EVM (where applicable).
• Ensure compliance with federal contract requirements and SLAs.
• Support reporting obligations and audit readiness.

Quality & Acceptance Management

• Ensure delivery is validated against approved user stories and acceptance criteria.
• Drive adherence to Definition of Done and governance standards.
• Prevent and manage rework through disciplined requirements and validation processes.
• Implement continuous improvement and lessons learned.

Change Management & Adoption

• Partner with OCM and training teams to ensure successful adoption.
• Drive stakeholder readiness, communications, and training strategies.
• Monitor adoption metrics and business outcomes.

Growth & Capture Support

• Support federal proposals, capture efforts, and orals presentations.
• Contribute to growth of Workday and ServiceNow federal portfolios.
• Identify expansion and follow-on opportunities.

Salary Range: $150,000 - $190,000

Required Skills

• 3+ years of program management experience and/or 10+ years of combined program/project management experience in enterprise IT.
• 5+ years leading HR specific implementations (Workday/ServiceNow HRSD strongly preferred).
• Demonstrated experience delivering in U.S. Federal environments.
• Proven ability to manage large, complex, multi-vendor programs.
• Strong understanding of enterprise HR systems and integrations.
• Experience managing budgets, schedules, risks, and executive stakeholders.
• Bachelor's degree (or equivalent experience).
• PMP, PgMP certification or commitment to achieve certification within 6 months of hire date.
• Ability to achieve federal security clearance, minimal of Public Trust.

Key Competencies

• Strong executive presence and communication skills.
• Ability to operate effectively in federal and highly regulated environments.
• Strategic thinker with strong execution discipline.
• Expertise in risk, issue, and dependency management.
• High accountability and delivery ownership.
• Customer-focused with a bias toward outcomes.

Desired Skills

• Experience with ServiceNow (HRSD or related modules) in enterprise or federal environments.
• Experience integrating Workday + ServiceNow ecosystems.
• Workday certifications or deep functional familiarity.
• ServiceNow CIS-HRSD, CSA.
• Active or prior security clearance (Secret +).
• Experience with federal proposal development and capture.

Why Join Us

• Lead mission-critical federal HR transformations.
• Work at the intersection of Workday and ServiceNow platforms.
• Drive high-impact programs in complex government environments.
• Be part of a growing, high-performing delivery team.

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ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3 2 00+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.