Program Risk Manager (ESOM)

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring an experienced Program Risk Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services.

As a Program Risk Manager, you will be responsible for the strategic and operational execution of the ESOM Program's Risk Management Program. In this role, you will be responsible for building, maturing, and governing the Program's risk framework, ensuring risks are effectively identified, assessed, quantified, mitigated, and communicated to leadership. The Program Risk Manager reports into the Program Management Office and partners with execution leadership, finance, program leadership, corporate services, and subcontractor organizations to drive transparency, accountability, and informed decision‑making. In this role, the candidate may support other operational activities that mature organizational effectiveness.

Location: This position can be performed remotely within the United States and will support Eastern Time working hours.

Responsibilities

• Own and lead the full lifecycle of the program's risk management process, including identification, scoring, prioritization, mitigation planning, and ongoing monitoring, for a 1000+ person program.
• Continuously refine and mature risk practices to ensure operational excellence, contractual alignment, and organizational compliance.
• Establish and manage the cadence of risk governance, including structured risk reviews with leadership and stakeholders, while tailoring risks to the view of the individual audience.
• Drive measurable enhancements to the risk program and quantify improvements where applicable (e.g., risk exposure reduction, process efficiency).
• Lead collaboration with Finance and risk owners to document and quantify financial impacts associated with risks, including exposure levels and potential cost implications.
• Support preparation of risk briefings and communications for program leadership and customer audiences related to financial impact and mitigation progress.
• Act as the primary risk management liaison across technical staff, corporate services, finance, subcontractor leadership, and program leadership.
• Provide coaching, guidance, and support to risk owners to ensure quality inputs, accountability, and consistency in risk documentation.
• Communicate risk status, trends, and escalations clearly through written updates, dashboards, and presentations.
• Collect and analyze risk metrics and trends to provide insights to leadership and support decision‑making.
• Maintain the program's risk register, trackers, meeting minutes, and related reporting artifacts with a high degree of accuracy and detail.
• Manage SharePoint or equivalent repositories for risk documentation and records management.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Operations Management, Information Technology, or related field.
• 7+ years of experience related to risk management, program analysis, or operational/project support with at least 5 years in Risk Management roles.
• Experience leading Risk Management processes for government contracts over 150 million dollars.
• Experience with both technical and operational programs in multi-contractor programs.
• Demonstrated ability to design, manage, or improve risk management processes.
• Strong communication, organizational, and stakeholder facilitation skills.
• Ability to articulate complex risks succinctly and articulate the impacts clearly.
• Capability to define and execute a plan to achieve goals as a self-starter in a team environment.
• Ability to view risks from multiple stakeholder viewpoints.
• Working knowledge of differentiation between Corporate and Delivery risks.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word).
• Ability to work effectively in a remote, fast‑paced environment.
• Industry knowledge and/or U.S. Government security controls and best practices

• Able to obtain and maintain Public Trust Clearance
• US Citizen or Green Card holder

Preferred Qualifications:

• Experience supporting a federal programs or working within environments subject to government security expectations.
• PMP Certification, RMP or ITIL 4 Foundation or equivalent

Clearance Requirement:

• US Citizen or Green card holder
• Willing and able to obtain and maintain Public Trust Clearance
• Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
  • If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.

Industry Recognition

Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the job link and then click the blue "Apply" button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us .