Job Requirements
McLean, VA
Intel Agency (NSA, CIA, FBI, etc) Full Scope Polygraph
Mid Level Career (5+ yrs experience)
Salary not specified
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Job Description
Description of Job Duties/Responsibilities:
• Provide 24 x 7 monitoring support to Client/Server and Network Operations.
• Take appropriate action to maintain system availability.
• Analyze system anomalies, perform initial troubleshooting, generate and route Maximo tickets to the appropriate service providers for timely work-off.
• Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required.
• Remain current in with Standard Operating Procedures, System manuals and control logs.
• Maintain accuracy of all System Analysts task.
• Continue to develop state of the art knowledge and skills as required for the evolving technical environment.
Requirements
Required Skills, Experience, and Education:
• Experience with the following applications: Maximo, HP Openview, Lotus Notes databases and email.
• Excellent interpersonal skills.
• Ability to work closely with CSM Management, Client/Server & Network professionals and the customer community.
• Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 6 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 2 years or a PhD and 0 years of work history.
• Provide 24 x 7 monitoring support to Client/Server and Network Operations.
• Take appropriate action to maintain system availability.
• Analyze system anomalies, perform initial troubleshooting, generate and route Maximo tickets to the appropriate service providers for timely work-off.
• Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required.
• Remain current in with Standard Operating Procedures, System manuals and control logs.
• Maintain accuracy of all System Analysts task.
• Continue to develop state of the art knowledge and skills as required for the evolving technical environment.
Requirements
Required Skills, Experience, and Education:
• Experience with the following applications: Maximo, HP Openview, Lotus Notes databases and email.
• Excellent interpersonal skills.
• Ability to work closely with CSM Management, Client/Server & Network professionals and the customer community.
• Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 6 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 2 years or a PhD and 0 years of work history.
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